Relationships with e-retention and e-trust
| Relationship | Beta | SE | t-values | Result | |
|---|---|---|---|---|---|
| H1a | Website design ---> E-retention | 0.004 | 0.036 | 0.102 | Not supported |
| H1b | Website design ---> E-trust | 0.093* | 0.045 | 2.045 | Supported |
| H2a | Reliability ---> E-retention | 0.265* | 0.046 | 5.761 | Supported |
| H2b | Reliability ---> E-trust | 0.402* | 0.055 | 7.262 | Supported |
| H3a | Perceived ease of use ---> E-retention | 0.326* | 0.057 | 5.771 | Supported |
| H3b | Perceived ease of use ---> E-trust | 0.384* | 0.056 | 6.846 | Supported |
| H4 | E-trust ---> E-retention | 0.348* | 0.053 | 6.599 | Supported |
| Relationship | Beta | SE | Result | ||
|---|---|---|---|---|---|
| Website design ---> E-retention | 0.004 | 0.036 | 0.102 | Not supported | |
| Website design ---> E-trust | 0.093* | 0.045 | 2.045 | Supported | |
| Reliability ---> E-retention | 0.265* | 0.046 | 5.761 | Supported | |
| Reliability ---> E-trust | 0.402* | 0.055 | 7.262 | Supported | |
| Perceived ease of use ---> E-retention | 0.326* | 0.057 | 5.771 | Supported | |
| Perceived ease of use ---> E-trust | 0.384* | 0.056 | 6.846 | Supported | |
| E-trust ---> E-retention | 0.348* | 0.053 | 6.599 | Supported | |
Note:
*p < 0.05
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