Details of the videos transcribed and used for secondary data
| Speaker | Theme | Duration (min.) |
|---|---|---|
| Global head of accounting and finance | The BPO relationship and creating value | 9 |
| Global head of accounting and finance | BPO and implementing the Lean approach | 2 |
| Global head of accounting and finance | Defining the customer in BPO | 2 |
| Global head of accounting and finance | Culture change and BPO | 2 |
| Regional CFO | Outsourcing of accounting in a regional organisation | 10 |
| Speaker | Theme | Duration (min.) |
|---|---|---|
| Global head of accounting and finance | The BPO relationship and creating value | 9 |
| Global head of accounting and finance | BPO and implementing the Lean approach | 2 |
| Global head of accounting and finance | Defining the customer in BPO | 2 |
| Global head of accounting and finance | Culture change and BPO | 2 |
| Regional CFO | Outsourcing of accounting in a regional organisation | 10 |
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