Table 4.

Mean values of technical and content quality by website strategy

 UsabilityFunctionalityReliabilityEfficiencyTechnical qualityInformative contentTransactional contentCommunicational contentContent quality
Mean values by Website strategy (no. of companies)Mean (SD)Mean (SD)Mean (SD)Mean (SD)Mean (SD)Mean (SD)Mean (SD)Mean (SD)Mean (SD)
Informative
(80)
45.78 (7.41)34.32 (20.32)35.00 (47.99)31.95 (9.84)36.76 (14.99)55.43 (17.38)0.00 (0.00)27.49 (10.54)27.64 (7.84)
E-commerce (24)55.90 (9.54)47.44 (23.36)45.83 (50.69)34.95 (9.17)46.03 (12.13)52.84 (17.04)83.65 (16.84)35.23 (12.55)57.24 (10.73)
IWebQEI Average48.11 (8.99)37.35 (21.66)37.50 (48.64)32.64 (9.73)38.90 (14.86)54.83 (17.26)19.30 (36.30)29.28 (11.45)34.47 (15.16)

Note:

SD = standard deviation

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