Practical steps and tools adopted by the Egyptian government to simplify administrative procedures
| Item/Dimension | The Egyptian Case |
|---|---|
| The extent to which the ASS concept is adopted | Continuous efforts to simplify administrative procedures within the administrative reform plans to improve the country's position with various international indicators, and to attract more investments, in response to requirements of international organizations |
| Measuring administrative burdens | No quantitative methods (SCM and KAFKA TEST) have been adopted to measure administrative burdens imposed by existing or new regulations and procedures |
| Practically adopted steps to simplify procedures and their compliance with ASS implementation steps | Establishing ERRADA (Egyptian Regulatory Reform and Development Activity) as a politically supported unit with branches, within government entities in 2007, to simplify all procedures and requirements related to economic activity, and stimulate investment. ERRADA moved between different ministries until the final decision to affiliate it with the Egyptian cabinet Setting out the terms of reference and responsibilities, and the clear distribution of tasks of each unit within the government, in addition to the development and standardization of performance indicators. Strong political support to all government leaders to simplify procedures, and the maintenance of the driving forces for simplification. One manifestation of this support is the transfer of the responsibility of ERRADA directly to the Cabinet The systematic update of information collected from the beneficiaries, and used in more than one service, where the 48 government agencies were connected and integrated on the digital converter G2G, in June 2018. Focusing on activities relevant to investors in the fields of tourism and agriculture when setting priorities for simplification in administrative reform plans Customer Focus (Government/ Citizen/ Businessmen) approach in the implementation. For example: Promoting innovation and reform to reach advanced alternatives, and provide different services by offering Egypt Award for Government Excellence, and the Individual Innovation and Creativity Award Coordinating between the front and back offices by increasing the places for providing services, multiplying reception channels, developing technological centers in governorates, and creating a group of departments in all units of the state's administrative apparatus in line with modernization, in addition to the development and digital transformation in the country Using information and communication technology (ICT) to improve the provision of some public services, considering the type of customer to whom the service is directed (an investor, citizen, or government employee), such as automating tax payment while updating and developing legislation related to tax administration, designing an integrated set of technological solutions, such as the electronic smart card to spend Supply Commodities- which is a multi-application technology, call centers, and Government Finance Management Information System (GFMIS) operating as a secure electronic integrated system that links all public government agencies, and contains all the functions of public financial management. There are, also, various efforts in several ministries to provide their services depending on ICT, including the Ministry of Interior, the Ministry of Health and Population, and the Ministry of Electricity and Energy) |
| Reliable tools to simplify administrative procedures | E-government The Egyptian e-government program was launched in partnership with the Ministry of Communications and Information Technology, and the Ministry of Administrative Development in 2001. The program was divided into two phases; the first from 2001 to 2007, and the second phase from 2007 to 2012. The Egyptian government launched the application of “my government” in 2015 in cooperation with the Ministry of The Ministry of Planning, Follow-up and Administrative Reform, and the Ministry of Communications and Information Technology in an effort to provide services around the clock (24 hours a day, 7 days of the week). The application allows obtaining governmental documents such as driving licenses, birth certificates, and educational certificates, and delivering them to the citizen's home, as well as providing several means of electronic payment through Fawry and credit card outlets. The Egyptian government portal provides around 200 interactive governmental services. Despite these efforts, the e-government reports have displayed a decline in Egypt’s rank from28 to 114 since 2008 to 2018. One-stop shop Establishing an institutional framework for establishing the Supreme Committee for One-Stop shop. Forming an executive committee for the Egyptian Trade Network to reduce the number of documents, as well as the cost and time for import and export operations, and customs release from 32.7% in 2014 to 47% in 2030. Establishing a number of 19 logistic centers, and developer centers to facilitate customs release operations on Egypt's imports, to reduce the release time to reach international levels. Establishing technological centers in cities and neighborhoods, providing around 110 services, 11 services for neighborhoods and cities, and 15 services for the governorates of all offices |
| Item/Dimension | The Egyptian Case |
|---|---|
| The extent to which the ASS concept is adopted | Continuous efforts to simplify administrative procedures within the administrative reform plans to improve the country's position with various international indicators, and to attract more investments, in response to requirements of international organizations |
| Measuring administrative burdens | No quantitative methods (SCM and KAFKA TEST) have been adopted to measure administrative burdens imposed by existing or new regulations and procedures |
| Practically adopted steps to simplify procedures and their compliance with ASS implementation steps | Establishing ERRADA (Egyptian Regulatory Reform and Development Activity) as a politically supported unit with branches, within government entities in 2007, to simplify all procedures and requirements related to economic activity, and stimulate investment. ERRADA moved between different ministries until the final decision to affiliate it with the Egyptian cabinet |
| Reliable tools to simplify administrative procedures |