Theoretical construct and measurement scale
| Effective leadership | Adapted from Nilwala et al. (2017) | |
| 1 | I express with a few simple words what we could and should do | |
| 2 | I help others develop themselves | |
| 3 | I am satisfied when others meet-agreed upon standards | |
| 4 | I am confident to let others continue working in the same ways always | |
| 5 | Others have complete faith in me | |
| 6 | I provide appealing images about what we can do | |
| 7 | I provide others with new ways of looking at puzzlings things | |
| 8 | I provide recognition/rewards when others reach their goals | |
| 9 | As long as things are working, I do not try to change anything | |
| 10 | Whatever others want to do is OK with me | |
| Job satisfaction | Adapted from Macdonald and Maclntyre (1997) | |
| 1 | I receive recognition for a job well done | |
| 2 | I feel close to the people at work | |
| 3 | I feel good about working at this company | |
| 4 | I feel secure about my job | |
| 5 | I believe management is concerned about me | |
| 6 | On the whole, I believe work is good for my physical health | |
| 7 | My wages are good | |
| 8 | All my talents and skills are used at work | |
| 9 | I get along with my supervisors | |
| 10 | I feel good about my job | |
| Organisational citizenship behaviour | Modified from DiPaola and Hoy (2005) | |
| 1 | Employees help subordinates on their own time | |
| 2 | Employees wastes a lot of work time | |
| 3 | Employees voluntarily help new employees | |
| 4 | Employees volunteer to serve on new groups | |
| 5 | Employees arrive to work and meeting on time | |
| 6 | Employees take the initiative to introduce themselves to substitutes and assist them | |
| 7 | Employees begin work promptly and use work time effectively | |
| 8 | Employees give colleagues advanced notice of changes in schedule or routine | |
| 9 | Employees give an excessive amount of busy work | |
| 10 | Employee groups in the organisation work effectively | |
| 11 | Employees provide their personal time to complete work voluntarily | |
| 12 | Employees make innovative suggestions to improve the overall quality of organisational products | |
| Adapted from | ||
| 1 | I express with a few simple words what we could and should do | |
| 2 | I help others develop themselves | |
| 3 | I am satisfied when others meet-agreed upon standards | |
| 4 | I am confident to let others continue working in the same ways always | |
| 5 | Others have complete faith in me | |
| 6 | I provide appealing images about what we can do | |
| 7 | I provide others with new ways of looking at puzzlings things | |
| 8 | I provide recognition/rewards when others reach their goals | |
| 9 | As long as things are working, I do not try to change anything | |
| 10 | Whatever others want to do is OK with me | |
| Adapted from | ||
| 1 | I receive recognition for a job well done | |
| 2 | I feel close to the people at work | |
| 3 | I feel good about working at this company | |
| 4 | I feel secure about my job | |
| 5 | I believe management is concerned about me | |
| 6 | On the whole, I believe work is good for my physical health | |
| 7 | My wages are good | |
| 8 | All my talents and skills are used at work | |
| 9 | I get along with my supervisors | |
| 10 | I feel good about my job | |
| Modified from | ||
| 1 | Employees help subordinates on their own time | |
| 2 | Employees wastes a lot of work time | |
| 3 | Employees voluntarily help new employees | |
| 4 | Employees volunteer to serve on new groups | |
| 5 | Employees arrive to work and meeting on time | |
| 6 | Employees take the initiative to introduce themselves to substitutes and assist them | |
| 7 | Employees begin work promptly and use work time effectively | |
| 8 | Employees give colleagues advanced notice of changes in schedule or routine | |
| 9 | Employees give an excessive amount of busy work | |
| 10 | Employee groups in the organisation work effectively | |
| 11 | Employees provide their personal time to complete work voluntarily | |
| 12 | Employees make innovative suggestions to improve the overall quality of organisational products | |