Table 1. Warehouse key performance... | Emerald Publishing

Table 1.

Warehouse key performance indicators

Activity	Financial	Productivity	Utilization	Quality	Cycle time
Receiving	Receiving cost per line	Receipts per man-hour	% Dock door utilization	% Receipts processed accurately	Receipt processing time per receipt
Putaway	Putaway cost per line	Putaway per man-hour	% Utilization of putaway labour and equipment	% Perfect putaway	Putaway cycle time (per putaway)
Storage	Storage space cost per item	Inventory per square foot	% Locations and cube occupied	% Locations without inventory discrepancies	Inventory days on hand
Order picking	Picking cost per order line	Order lines picked per man-hour	% Utilization of picking labour and equipment	% Perfect picking lines	Order picking cycle time (per order)
Shipping	Shipping cost per customer order	Orders prepared for shipment per man-hour	% Utilization of shipping docks	% Perfect shipments	Warehouse order cycle time

Activity	Financial	Productivity	Utilization	Quality	Cycle time
Receiving	Receiving cost per line	Receipts per man-hour	% Dock door utilization	% Receipts processed accurately	Receipt processing time per receipt
Putaway	Putaway cost per line	Putaway per man-hour	% Utilization of putaway labour and equipment	% Perfect putaway	Putaway cycle time (per putaway)
Storage	Storage space cost per item	Inventory per square foot	% Locations and cube occupied	% Locations without inventory discrepancies	Inventory days on hand
Order picking	Picking cost per order line	Order lines picked per man-hour	% Utilization of picking labour and equipment	% Perfect picking lines	Order picking cycle time (per order)
Shipping	Shipping cost per customer order	Orders prepared for shipment per man-hour	% Utilization of shipping docks	% Perfect shipments	Warehouse order cycle time

Source: Frazelle (2002).