Table 2.

Warehousing productivity measurement indicators

IndicatorDefinitionsCitation
Labour productivityThe ratio of the total number of items managed to the amount of item-handling working hoursAttar et al. (2012) 
ThroughputItems/hour leaving the warehouseMentzer and Konrad (1991); Kiefer and Novack (1999); Altarazi and Ammouri (2018) 
Shipping productivityTotal number of products shipped per time periodMentzer and Konrad (1991); Kiefer and Novack (1999); Cagliano et al. (2014); Frazelle (2002) 
Transport productivityVehicle fill rateO’Neill et al. (2008); Matopoulos and Bourlakis (2010) 
Warehouse utilizationThe average amount of warehouse capacity used over a specific timeRimiene (2008); Johnson and McGinnis (2010); Wang et al. (2010) 
Inventory space utilizationThe rate at which space is occupied for storageRamaa et al. (2011); Rizzi and Zamboni (1999); Frazelle (2002) 
Outbound space utilizationUtilization of the area inside the warehouse used for retrieving, order picking, packing and shippingJohnson et al. (2010) 
Picking productivityTotal number of products picked per labour hour in picking activityKiefer and Novack (1999); Manikas and Terry (2009); Petersen et al. (2004); Frazelle (2002) 
Receiving productivityNumber of vehicles unloaded per labour hourMentzer and Konrad (1991); Wang et al. (2010); Faber et al. (2002); Frazelle (2002) 
TurnoverThe ratio of the cost of goods sold to the average inventoryJohnson and McGinnis (2010); Yang and Chen (2012)
Source: Karim and Abdul Rahman (2018) 

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