Table 6. Summary of data gathered from... | Emerald Publishing

Table 6.

Summary of data gathered from experts

Expert	Comments	Verification	Action
Expert 1	1. To add two more items or activities, namely: 2. Layout (under the space) Computer usage or IT (under all the three inputs) to ensure the model is complete and the research is done significantly	Agreed to additional indicators	• The layout has been categorized as warehouse utilization (WU), inventory space utilization (ISU) and outbound space utilization (OSU) • To consider the Information System as an additional indicator
Expert 2	1. Unfair to measure LP as it depends on customer orders 2. To consider communication in the model	Agreed, with slight comments	• Analyzing the LP • To consider the Information System as an additional indicator
Expert 3	1. Unfair to measure labour productivity (LP) as an indicator 2. WU indicator to be amended to building/ facility utilization and to be measured as a percentage 3. ISU indicator to be amended to storage space utilization and measurement to vary 4. OSU indicator to be amended to staging/inbound and outbound space utilization and to be measured as item per square foot over time 5. Turnover defined as the ratio of sales revenue to average inventory level 6. Delivery activity to be amended to loading and measurement of TU to vary	Agreed to rename the indicators and amend the definitions	To consider and analyze the comments to finalize and amend the model development
Expert 4	1. Good to measure the throughput indicator in the production warehouse 2. TP is not under warehousing responsibility but acts as an advisor to the customer in filling the container planning 3. Communication through information system is the major means of ensuring the productivity of the warehouse	Agreed, with slight comments	• To analyze the comments • To consider the information system as an additional indicator
Expert 5	1. Those indicators and measurements are to be used in their company and should be remarked as neutral	Overall agreed	To analyze the indicators and measurements
Expert 6	1. Labour can be addressed as manpower (a term that is usually used in industries) 2 Technology shall be included in equipment usage 3. To consider WMS, inventory management system and RFID in the model	Strongly agreed with strong measurement model	To consider the Information System as an additional indicator

Expert	Comments	Verification	Action
Expert 1	1. To add two more items or activities, namely:2. Layout (under the space)Computer usage or IT (under all the three inputs) to ensure the model is complete and the research is done significantly	Agreed to additional indicators	• The layout has been categorized as warehouse utilization (WU), inventory space utilization (ISU) and outbound space utilization (OSU)• To consider the Information System as an additional indicator
Expert 2	1. Unfair to measure LP as it depends on customer orders2. To consider communication in the model	Agreed, with slight comments	• Analyzing the LP• To consider the Information System as an additional indicator
Expert 3	1. Unfair to measure labour productivity (LP) as an indicator2. WU indicator to be amended to building/ facility utilization and to be measured as a percentage3. ISU indicator to be amended to storage space utilization and measurement to vary4. OSU indicator to be amended to staging/inbound and outbound space utilization and to be measured as item per square foot over time5. Turnover defined as the ratio of sales revenue to average inventory level6. Delivery activity to be amended to loading and measurement of TU to vary	Agreed to rename the indicators and amend the definitions	To consider and analyze the comments to finalize and amend the model development
Expert 4	1. Good to measure the throughput indicator in the production warehouse2. TP is not under warehousing responsibility but acts as an advisor to the customer in filling the container planning3. Communication through information system is the major means of ensuring the productivity of the warehouse	Agreed, with slight comments	• To analyze the comments• To consider the information system as an additional indicator
Expert 5	1. Those indicators and measurements are to be used in their company and should be remarked as neutral	Overall agreed	To analyze the indicators and measurements
Expert 6	1. Labour can be addressed as manpower (a term that is usually used in industries)2 Technology shall be included in equipment usage3. To consider WMS, inventory management system and RFID in the model	Strongly agreed with strong measurement model	To consider the Information System as an additional indicator