Table 7.

The final revised model development – warehousing productivity measurement indicators

Input (Resources)ActivitiesIndicatorDefinition
LabourReceivingaReceiving productivityNumber of vehicles unloaded per labour hour
PutawayaPutaway productivityPutaway per man hour
PickingbPicking productivityTotal number of products picked per labour hour in picking activity
Value-added servicesbManpower productivityThe ratio of the total number of items managed to the amount of item-handling working hours
ShippingbShipping productivityTotal number of products shipped per labour hour
EquipmentReceivingaReceiving productivityNumber of vehicles unloaded per equipment
PutawayaPutaway productivityPutaway per equipment
PickingbPicking productivityTotal number of products picked per equipment in picking activity
ShippingbShipping productivityTotal number of products shipped per equipment
SpaceLayoutBuilding utilizationThe ratio of the number of the square foot used per total square feet capacity of the building
Storage space utilizationThe rate of space occupied by the storage as ϰγ ϰ = amount of capacity used by items (pallets, cartons, tons, square feet)
γ = total amount of available capacity (racking, square feet)
Staging area utilizationa,bThe ratio of items per square feet over the amount of time
StorageTurnoverThe ratio between the number of outgoing items and average items in stock
ThroughputItems per hour leaving the warehouse
LoadingTransport utilizationbThe ratio between weight/volume loaded over the total amount of weight/volume of container capacity
Information systemCommunicationWarehouse management systemOptimization of the warehouse as a whole
Measurement of the assigned task per hour

Notes:

aInbound process; boutbound process

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