Table 1

Measurement of variables

VariableCodeMeasureSource
Fixed lead timeFXL1Our procurement department initiates orders for products within specified timelinesBourland et al. (1996), Cotteleer and Bendoly (2006), Ponte et al. (2018), Glock et al. (2020) 
FXL2Our assembly and production teams plan their activities in a timely manner
FXL3Our organization monitors and manages inventory to ensure sufficient stock is available to fulfill orders
Preprocessing lead-timePRL1Our organization values the timely and reliable availability of raw materials and inputsAlzoubi et al. (2022) 
PRL2Our organization performs preproduction inspections to ensure compliance with production requirements
PRL3There are streamlined order processing and verification procedures
Processing lead-timePSL1The time taken to complete each production task or operation is clearly defined and documentedAlzoubi et al. (2022), Richey et al. (2022) 
PSL2Our organization reviews the order details, ensuring accuracy and verifying the availability of the requested items
PSL3The production process is initiated based on allocated resources and coordination with the relevant departments or teams
Post-processing lead-timePPL1Our organization ensures timely completion of assembly, testing and quality control after the initial processing stageNoorwali et al. (2022), Alzoubi et al. (2022) 
PPL2Our organization incorporates the requested modifications or additions as per the customer's specifications
PPL3Our organization continuously monitors all operations in the assembly lines to improve the efficiency
Information sharingIS1Our company collaborates with external partners (e.g. suppliers, dealerships) to share market insights and product information 
IS1We actively participate in industry conferences and events to share knowledge and learn from other organizations
IS1There is a culture of open communication within the organization 
PerformancePE1Our organization consistently meets or exceeds its financial targetsTaouab and Issor (2019), Tuan (2020) 
PE1We have a high level of customer satisfaction and loyalty
PE1Our organization is known for innovation and high-quality products/services

Source(s): Author's work

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