Measurement of variables
| Variable | Code | Measure | Source |
|---|---|---|---|
| Fixed lead time | FXL1 | Our procurement department initiates orders for products within specified timelines | Bourland et al. (1996), Cotteleer and Bendoly (2006), Ponte et al. (2018), Glock et al. (2020) |
| FXL2 | Our assembly and production teams plan their activities in a timely manner | ||
| FXL3 | Our organization monitors and manages inventory to ensure sufficient stock is available to fulfill orders | ||
| Preprocessing lead-time | PRL1 | Our organization values the timely and reliable availability of raw materials and inputs | Alzoubi et al. (2022) |
| PRL2 | Our organization performs preproduction inspections to ensure compliance with production requirements | ||
| PRL3 | There are streamlined order processing and verification procedures | ||
| Processing lead-time | PSL1 | The time taken to complete each production task or operation is clearly defined and documented | Alzoubi et al. (2022), Richey et al. (2022) |
| PSL2 | Our organization reviews the order details, ensuring accuracy and verifying the availability of the requested items | ||
| PSL3 | The production process is initiated based on allocated resources and coordination with the relevant departments or teams | ||
| Post-processing lead-time | PPL1 | Our organization ensures timely completion of assembly, testing and quality control after the initial processing stage | Noorwali et al. (2022), Alzoubi et al. (2022) |
| PPL2 | Our organization incorporates the requested modifications or additions as per the customer's specifications | ||
| PPL3 | Our organization continuously monitors all operations in the assembly lines to improve the efficiency | ||
| Information sharing | IS1 | Our company collaborates with external partners (e.g. suppliers, dealerships) to share market insights and product information | |
| IS1 | We actively participate in industry conferences and events to share knowledge and learn from other organizations | ||
| IS1 | There is a culture of open communication within the organization | ||
| Performance | PE1 | Our organization consistently meets or exceeds its financial targets | Taouab and Issor (2019), Tuan (2020) |
| PE1 | We have a high level of customer satisfaction and loyalty | ||
| PE1 | Our organization is known for innovation and high-quality products/services |
| Variable | Code | Measure | Source |
|---|---|---|---|
| Fixed lead time | FXL1 | Our procurement department initiates orders for products within specified timelines | |
| FXL2 | Our assembly and production teams plan their activities in a timely manner | ||
| FXL3 | Our organization monitors and manages inventory to ensure sufficient stock is available to fulfill orders | ||
| Preprocessing lead-time | PRL1 | Our organization values the timely and reliable availability of raw materials and inputs | |
| PRL2 | Our organization performs preproduction inspections to ensure compliance with production requirements | ||
| PRL3 | There are streamlined order processing and verification procedures | ||
| Processing lead-time | PSL1 | The time taken to complete each production task or operation is clearly defined and documented | |
| PSL2 | Our organization reviews the order details, ensuring accuracy and verifying the availability of the requested items | ||
| PSL3 | The production process is initiated based on allocated resources and coordination with the relevant departments or teams | ||
| Post-processing lead-time | PPL1 | Our organization ensures timely completion of assembly, testing and quality control after the initial processing stage | |
| PPL2 | Our organization incorporates the requested modifications or additions as per the customer's specifications | ||
| PPL3 | Our organization continuously monitors all operations in the assembly lines to improve the efficiency | ||
| Information sharing | IS1 | Our company collaborates with external partners (e.g. suppliers, dealerships) to share market insights and product information | |
| IS1 | We actively participate in industry conferences and events to share knowledge and learn from other organizations | ||
| IS1 | There is a culture of open communication within the organization | ||
| Performance | PE1 | Our organization consistently meets or exceeds its financial targets | |
| PE1 | We have a high level of customer satisfaction and loyalty | ||
| PE1 | Our organization is known for innovation and high-quality products/services |
Source(s): Author's work
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