Table 1.

The interviewees and interview methods

CodeCorporate role of the intervieweeInterview modeLength (min)
FMFounding memberTelephone40
CEOCEO – presidentFace-to-face60
VPVice president – external relations and comms – CSR managerFace-to-face75
GMGeneral managerTelephone50
ETDEnvironmental technical directorFace-to-face55
QMQuality management and complianceFace-to-face45
ERExternal relations and communication officeFace-to-face35
SOSafety officerTelephone25
ETEnvironmental technicianTelephone30
PMMBT plant managerTelephone25
AAdministrative employeeTelephone40
HRHuman resources employeeFace-to-face40
POPurchasing office employeeTelephone30

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