Table VI.

Influencing factors of continuance usage

Research perspectivesMain factorsInfluence directionArticles
Outcome expectationHope and regretPositiveZhou (2018), Ding (2018) 
User participation behaviorFree activityPositiveRuth (2012) 
 User's knowledge seeking behaviorPositiveYan et al. (2018) 
 Community's responsePositiveDonovan et al. (2014) 
 Social interactionPositiveRen et al. (2012), Yang et al. (2016), Zhang et al. (2017a), Zhang et al. (2017b), Zhang et al. (2017d), Zhang et al. (2017e)
  Non-significantZhou (2018) 
Incentive mechanismsAwarding pointsPositiveHarper et al. (2007), Farzan et al. (2008) 
 Social comparisonsPositiveHarper et al. (2007) 
 Level titles, money, and granting site privilegesPositiveCavusoglu et al. (2015), Khusro et al. (2017) 
LurkersLatent behaviorNegativeRau et al. (2008) 
  PositivePreece et al. (2004) 
Environmental factorsUbiquitous media systems dependencyPositiveCarillo et al. (2017) 
 System quality and knowledge qualityPositiveZhou (2018) 
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