Table 1.

Workshop results

Attitude (An intensive exchange of data and information within the supplier relationship with service providers is … please complete with adjectives)
• challenging
• resource intensive
• complex
• legally secure
• implementable
• cumbersome
• sustainable
• time-saving
• advantageous
• good
Normative beliefs (interest groups that approve/disapprove)
• real estate department
• RESP
• associations of the real estate industry
• academia
• real estate owners
• colleagues from the real estate industry
• core business
• insurances
• users/customers
• platform operators
Control beliefs (drivers and barriers)
• length of contract period
• data exchange standards
• RESP incentivation
• core business targets
• contractual rules
• data quality
• data quantity
• data protection
• Technical feasibility (interfaces, software, etc.) on the principal side
• Technical feasibility (interfaces, software, etc.) on the agent side
Behavioural beliefs (pros and cons)
• efficiency
• compliance
• data quality
• complexity
• costs
• partnership
• IT competence
• transparency
Source: Own presentation

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