Table A2.

Questionnaire (second model layer)

FactorsIndicators
Behavioural beliefsz1Extensive data and information exchange with real estate service providers in an automated way…
 1.1[…] increases efficiency
 1.2[…] increases data quality
 1.3[…] increases complexity
 1.4[…] increases costs
 1.5[…] increases transparency
 1.6[…] improves compliance
 1.7[…] improves partnership
 1.8[…] requires a high level of in-house IT competence
z2Increasing efficiency is for us[…]a
z3Increasing data quality is for us..0.11
z4The increase in complexity is for us[…]b
z5The increase in costs is for us..0.12
z6Increasing transparency is for us..0.11
z7Improving compliance for us is..0.11
z8The improvement of the partnership is for us..0.11
z9Requiring our own high level of IT competence is for us..0.12
Normative beliefsz10The extensive and automated exchange of data and information
with real estate service providers is supported by[…]
z11How closely do you align the supplier relationship with[…]c
 1.1d[…] colleagues from the real estate industry
 1.2[…] real estate service providers
 1.3[…] associations of the real estate industry
 1.4[…] the scientific community
 1.5[…] real estate owners
 1.6[…] the controlling department
 1.7[…] the purchasing department
 1.8[…] the compliance department
 1.9[…] the management
 1.10[…] insurance companies
 1.11[…] real estate users
 1.12[…] platform operators
Control beliefsz12The extensive and automated exchange of data with real estate
service providers becomes much easier ↔ more complicated because of…e
 1.1[…] long contract terms
 1.2[…] data exchange standards
 1.3[…] incentives for the real estate service provider
 1.4[…] company-specific targets (e.g. ESG)
 1.5[…] contractual regulations
 1.6[…] good real estate-related data quality
 1.7[…] good data protection and high IT security
 1.8[…] a simple technical feasibility (interfaces, software, etc.) on the client side
 1.9[…] a simple technical feasibility (interfaces, software, etc.) on the real estate service provider side
 z13We have long contract terms (>4 years) for our real estate-related contracts
 z14We use data exchange standards
 z15We use incentive mechanisms to control the behaviour of the real estate service provider
 z16We have to be guided by company-specific targets (e.g. ESG) in the design of contracts
 z17We use contractual provisions to manage the real estate service provider
 z18We have good real estate-related data quality
 z19We have good data protection and IT security for our real estate data
 z20Our IT landscape offers a central data repository that can be shared
 z21The IT landscape on the real estate service provider side offers the technical connection to a central data repository that can be shared

Notes:

aScale: very important ↔ very unimportant; bScale: very bad ↔ very good; cScale: very weak ↔ very strong; dFollowing lines apply to z10 and z11; eRespondents should rate the items based on the scaling much easier ↔ more complicated

Source: Own presentation

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