Factor analysis
| Component | Initial eigenvalues | ||
|---|---|---|---|
| Total | % of variance | Cumulative (%) | |
| Physical aspect | 9.494 | 33.908 | 33.908 |
| Reliability | 4.343 | 15.512 | 49.420 |
| Personal interaction | 2.880 | 10.285 | 59.705 |
| Problem-solving | 2.092 | 7.470 | 67.175 |
| Policy | 1.587 | 5.669 | 72.844 |
| Component | Initial eigenvalues | ||
|---|---|---|---|
| Total | % of variance | Cumulative (%) | |
| Physical aspect | 9.494 | 33.908 | 33.908 |
| Reliability | 4.343 | 15.512 | 49.420 |
| Personal interaction | 2.880 | 10.285 | 59.705 |
| Problem-solving | 2.092 | 7.470 | 67.175 |
| Policy | 1.587 | 5.669 | 72.844 |
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