Coefficient correlationsa
| Model | Physicalaspect | Reliability | Policy | Problem-solving | Personalinteraction |
|---|---|---|---|---|---|
| 1 | |||||
| Correlations | |||||
| Physical_Aspect | 1.000 | ||||
| Reliability | 0.018 | 1.000 | |||
| Policy | 0.063 | −0.025 | 1.000 | ||
| Problem_Solving | 0.064 | 0.014 | 0.034 | 1.000 | |
| Personal_Interaction | −0.071 | −0.307 | 0.016 | −0.827 | 1.000 |
| Covariances | |||||
| Physical_Aspect | 0.003 | ||||
| Reliability | 4.503 | 0.002 | |||
| Policy | 0.000 | −6.726 | 0.003 | ||
| Problem_Solving | 0.000 | 4.288 | 0.000 | 0.005 | |
| Personal_Interaction | 0.000 | −0.001 | 5.389 | −0.003 | 0.003 |
| Model | Physicalaspect | Reliability | Policy | Problem-solving | Personalinteraction |
|---|---|---|---|---|---|
| Physical_Aspect | 1.000 | ||||
| Reliability | 0.018 | 1.000 | |||
| Policy | 0.063 | −0.025 | 1.000 | ||
| Problem_Solving | 0.064 | 0.014 | 0.034 | 1.000 | |
| Personal_Interaction | −0.071 | −0.307 | 0.016 | −0.827 | 1.000 |
| Physical_Aspect | 0.003 | ||||
| Reliability | 4.503 | 0.002 | |||
| Policy | 0.000 | −6.726 | 0.003 | ||
| Problem_Solving | 0.000 | 4.288 | 0.000 | 0.005 | |
| Personal_Interaction | 0.000 | −0.001 | 5.389 | −0.003 | 0.003 |
Note:
Dependent variable: department store SQ
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