Table 4 Perception of risk events in...

Table 4

Perception of risk events in terms of probability and impact and occurrence of incidents

	Manufacturers		Logistics service providers		Retailers		ANOVA
	Mean	St. dev.	Mean	St. dev.	Mean	St. dev.	F-statistics
Probability
ERP malfunction	1.97	1.06	2.16	1.00	1.59	0.87	1.70
Crash of website	1.67	0.74	1.61	0.80	1.71	0.92	0.07
Lack of connectivity	2.11	0.92	2.48	0.96	2.12	0.93	1.98
Malware	1.92	0.92	2.03	0.80	2.24	1.03	1.01
Data breach	1.76	0.96	1.90	0.94	1.65	0.93	0.48
Damage of records	1.78	0.87	1.94	1.09	1.53	0.72	1.08
Theft of credentials	1.90	1.12	1.97	0.98	1.41	0.80	1.68
Impact
ERP malfunction	3.89	1.16	3.61	1.38	4.06	1.14	0.86
Crash of website	2.33	1.37	2.48	1.39	2.47	1.46	0.16
Lack of connectivity	3.55	1.38	3.65	1.14	3.65	1.22	0.08
Malware	3.27	1.24	3.16	1.13	3.88	0.99	2.29
Data breach	3.34	1.21	3.19	1.38	2.47	1.42	3.08*
Damage of records	3.13	1.16	3.13	1.34	2.71	1.26	0.85
Theft of credentials	3.06	1.33	2.81	1.35	2.59	1.33	1.00
Occurrence
ERP malfunction	3.07	1.37	2.90	1.56	2.87	1.52	0.21
Crash of website	1.88	1.07	1.77	1.01	1.76	0.77	0.15
Lack of connectivity	3.44	1.09	3.27	1.36	3.46	1.29	0.24
Malware	2.42	1.20	2.62	1.26	2.87	1.38	0.94
Data breach	1.62	0.94	1.33	0.31	1.25	0.21	2.68
Damage of records	1.66	1.02	1.65	0.99	1.69	0.98	0.01
Theft of credentials	1.74	1.08	1.37	0.38	1.32	0.30	2.79

	Manufacturers		Logistics service providers		Retailers		ANOVA
	Mean	St. dev.	Mean	St. dev.	Mean	St. dev.	F-statistics
Probability
ERP malfunction	1.97	1.06	2.16	1.00	1.59	0.87	1.70
Crash of website	1.67	0.74	1.61	0.80	1.71	0.92	0.07
Lack of connectivity	2.11	0.92	2.48	0.96	2.12	0.93	1.98
Malware	1.92	0.92	2.03	0.80	2.24	1.03	1.01
Data breach	1.76	0.96	1.90	0.94	1.65	0.93	0.48
Damage of records	1.78	0.87	1.94	1.09	1.53	0.72	1.08
Theft of credentials	1.90	1.12	1.97	0.98	1.41	0.80	1.68
Impact
ERP malfunction	3.89	1.16	3.61	1.38	4.06	1.14	0.86
Crash of website	2.33	1.37	2.48	1.39	2.47	1.46	0.16
Lack of connectivity	3.55	1.38	3.65	1.14	3.65	1.22	0.08
Malware	3.27	1.24	3.16	1.13	3.88	0.99	2.29
Data breach	3.34	1.21	3.19	1.38	2.47	1.42	3.08*
Damage of records	3.13	1.16	3.13	1.34	2.71	1.26	0.85
Theft of credentials	3.06	1.33	2.81	1.35	2.59	1.33	1.00
Occurrence
ERP malfunction	3.07	1.37	2.90	1.56	2.87	1.52	0.21
Crash of website	1.88	1.07	1.77	1.01	1.76	0.77	0.15
Lack of connectivity	3.44	1.09	3.27	1.36	3.46	1.29	0.24
Malware	2.42	1.20	2.62	1.26	2.87	1.38	0.94
Data breach	1.62	0.94	1.33	0.31	1.25	0.21	2.68
Damage of records	1.66	1.02	1.65	0.99	1.69	0.98	0.01
Theft of credentials	1.74	1.08	1.37	0.38	1.32	0.30	2.79

Note:

*p < 0.05

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