Table II

Factors influencing leadership

Data pointsOutcome
Substantial technical and professional expertiseMr Y’s technology expertise
Mr Z’s marketing expertise
Mr X’s experience of starting up, business development
Complementarities were achieved, performed better than competitors
Substantial creative skillsIdea generation and passing on to othersKeep bringing new ideas in the organization and open new avenues of growth
Individual characteristicsChallenge the norms and tradition
Strong values and expected people should have values aligned with his values
Believed in transparency and tight control
Believed in freedom with high responsibility
Could achieve the results with mediocre team and constraints
Managed 137 franchisees effectively
External ties: intra-industry and extra-industryTies with premier design and management institutes and partner companiesHelped organization for resources, creativity and new opportunities
Strategic choices made by leaders based on their perceptions of environmental risks and opportunitiesFranchising, value-driven model not cost- or price-driven model
Alliances with institutes like N and MC
Choice of having focus on employment-based model
Choice of focus on small and medium scale companies
Choice of tier 2 and tier 3 cities
Strongly believed in blue ocean strategy centralized faculty recruitment and placement process
Gained competitive advantage over others
137 centers across India
Continuous growth all these years
Incentives and bonusPassion, not for incentivesKept the passion alive

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