Table 1 Conceptual framework Concept... | Emerald Publishing

Table 1

Conceptual framework

Concept	Description
Stakeholder theory
Identify stakeholders	The identification of the (internal) members of an organization, as well as the (external) entities that may have an effect on an organization or may be affected by an organization. This would include employees and customers, and their interactions with the organization following a data breach
Internal stakeholders
External stakeholders
Recovery areas
Customer recovery	The strategies enacted by an organization to alleviate the concerns and harms associated to customers following a data breach
Employee recovery	The strategies enacted by an organization to address the issues employees may face following a data breach
Process recovery	The improvement of business processes following a data breach to enhance the information security and privacy practices of an organization

Concept	Description
Stakeholder theory
Identify stakeholders	The identification of the (internal) members of an organization, as well as the (external) entities that may have an effect on an organization or may be affected by an organization. This would include employees and customers, and their interactions with the organization following a data breach
Internal stakeholders
External stakeholders
Recovery areas
Customer recovery	The strategies enacted by an organization to alleviate the concerns and harms associated to customers following a data breach
Employee recovery	The strategies enacted by an organization to address the issues employees may face following a data breach
Process recovery	The improvement of business processes following a data breach to enhance the information security and privacy practices of an organization