Source of measurement items
| Measurement items | Sources |
|---|---|
| Monetary value | Tussyadiah (2015) Guttentag et al. (2018) Choe and Kim (2018) Lee and Kim (2018) Wang and Jeong (2018) |
| Good value for money | |
| Found good deals in Airbnb | |
| An economical alternatives to hotel | |
| Hedonic benefits | |
| An entertaining accommodation experience | |
| Made me feel happy | |
| Made me elated | |
| Social values | |
| Opportunities to interact more with others guests | |
| Good social opportunities with the host | |
| Feel accepted by others | |
| Leave a good impression on other people | |
| Improve the way I am perceived by others | |
| Novelty benefits | |
| Airbnb accommodation satisfied my curiosity | |
| Opportunities to learn about people, culture | |
| Less standardized accommodation environments | |
| Unique experiences | |
| Functional attributes | |
| Suitable for travel needs | |
| Meet my location needs | |
| Provide up-to-date facilities | |
| Homely feel | |
| Sustainable values | |
| An environmentally friendly accommodation | |
| More efficient resource use | |
| A sustainable way of lodging | |
| Promoting local culture | |
| Satisfactions | Jiang et al. (2019) |
| Satisfied with Airbnb stay | |
| Believe I did the right thing | |
| The value of Airbnb is high | |
| Overall, Airbnb met my expectation | |
| Traditional WOM intention | Walker (2001) Maxham and Netemeyer (2002) Lee et al. (2010) |
| Encourage my friends and relatives to choose Airbnb | |
| Say positive things about Airbnb | |
| Recommend others using Airbnb | |
| Electronic WOM intention | |
| Mention Airbnb to others through social networks | |
| Say positive online | |
| Provide more positive online information about Airbnb in effective way |
| Measurement items | Sources |
|---|---|
| Good value for money | |
| Found good deals in Airbnb | |
| An economical alternatives to hotel | |
| An entertaining accommodation experience | |
| Made me feel happy | |
| Made me elated | |
| Opportunities to interact more with others guests | |
| Good social opportunities with the host | |
| Feel accepted by others | |
| Leave a good impression on other people | |
| Improve the way I am perceived by others | |
| Airbnb accommodation satisfied my curiosity | |
| Opportunities to learn about people, culture | |
| Less standardized accommodation environments | |
| Unique experiences | |
| Suitable for travel needs | |
| Meet my location needs | |
| Provide up-to-date facilities | |
| Homely feel | |
| An environmentally friendly accommodation | |
| More efficient resource use | |
| A sustainable way of lodging | |
| Promoting local culture | |
| Satisfied with Airbnb stay | |
| Believe I did the right thing | |
| The value of Airbnb is high | |
| Overall, Airbnb met my expectation | |
| Encourage my friends and relatives to choose Airbnb | |
| Say positive things about Airbnb | |
| Recommend others using Airbnb | |
| Mention Airbnb to others through social networks | |
| Say positive online | |
| Provide more positive online information about Airbnb in effective way |
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