Table 4.

Measurement model assessment

Dimensions and itemsLoadingCRAVEMean|SDtp-value
Monetary value (ρA: 0.835) 0.9000.750   
Good value for money0.880  3.681|0.75743.4210.000
Found good deals in Airbnb0.869  3.865|0.80338.9290.000
An economical alternative to hotels0.849  3.804|0.95829.9320.000
Hedonic benefits (ρA: 0.818) 0.8850.720   
An entertaining accommodation experience0.788  3.454|0.77714.6640.000
Made me feel happy0.881  3.650|0.69636.0080.000
Made me elated0.873  3.497|0.71334.9800.000
Social values (ρA: 0.828) 0.8670.567   
Opportunities to interact more with others guests0.702  3.049|0.93212.2680.000
Good social opportunities with the host0.708  3.528|0.84612.1400.000
Feel accepted by others0.842  3.423|0.81325.2400.000
Leave a good impression on other people0.760  3.276|0.81610.5120.000
Improve the way I am perceived by others0.745  2.957|0.92212.1810.000
Novelty benefits (ρA: 0.773) 0.8370.562   
Airbnb accommodation satisfied my curiosity0.705  3.528|0.80912.7680.000
Opportunities to learn about people, culture0.714  3.718|0.82511.0900.000
Less standardized accommodation environments0.759  3.804|0.80515.1290.000
Unique experiences0.816  3.865|0.74723.9420.000
Functional attributes (ρA: 0.810) 0.8720.630   
Suitable for travel needs0.810  3.951|0.71627.1950.000
Meet my location needs0.812  3.859|0.72521.2390.000
Provide up-to-date facilities0.796  3.644|0.80424.2350.000
Homely feel0.756  3.883|0.80215.0770.000
Sustainable values (ρA: 0.834) 0.8840.656   
An environmentally friendly accommodation0.834  3.417|0.81327.2480.000
More efficient resource use0.795  3.748|0.77822.3340.000
A sustainable way of lodging0.850  3.601|0.86931.6020.000
Promoting local culture0.758  3.736|0.85717.5350.000
Satisfactions (ρA: 0.908) 0.9350.783   
Satisfied with Airbnb stay0.905  3.865|0.68753.2510.000
Believe I did the right thing0.891  3.785|0.71649.9640.000
The value of Airbnb is high0.853  3.601|0.71433.7940.000
Overall, Airbnb met my expectation0.890  3.840|0.69139.4160.000
Traditional WOM intention (ρA: 0.907) 0.9410.841   
Encourage my friends and relatives to choose Airbnb0.900  3.779|0.81445.8800.000
Say positive things about Airbnb0.912  3.791|0.72238.7460.000
Recommend others using Airbnb0.939  3.810|0.72384.8260.000
Electronic WOM intention (ρA: 0.911) 0.9430.847   
Mention Airbnb to others through social networks0.909  3.356|0.83452.3420.000
Say positive online0.918  3.393|0.85446.9890.000
Provide more positive online information about Airbnb in effective way0.937  3.399|0.85578.9470.000

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