Results of structural model relationships
| Total effect | Path coefficients | Indirect effects | ||||
|---|---|---|---|---|---|---|
| β | Bootstrap-t | β | Bootstrap-t | β | Bootstrap-t | |
| H1a: Monetary benefit → CS | 0.283 | 4.543*** | 0.283 | 4.543*** | ||
| H1b: Monetary benefit → eWOM | 0.123 | 1.513 | –0.080 | 1.064 | 0.203 | 3.615*** |
| H1c: Monetary benefit → Traditional WOM | 0.296 | 4.288*** | 0.146 | 2.188* | 0.151 | 3.933*** |
| H2a: Hedonic benefit → CS | 0.153 | 2.300* | 0.153 | 2.300* | ||
| H2b: Hedonic benefit → eWOM | 0.099 | 1.147 | 0.041 | 0.589 | 0.058 | 1.319 |
| H2c: Hedonic benefit → Traditional WOM | 0.051 | 0.732 | –0.030 | 0.469 | 0.081 | 2.208* |
| H3a: Novelty benefit → CS | 0.141 | 1.760 | 0.141 | 1.760 | ||
| H3b: Novelty benefit → eWOM | 0.139 | 1.329 | 0.052 | 0.729 | 0.087 | 1.449 |
| H3c: Novelty benefit → Traditional WOM | 0.117 | 1.249 | 0.042 | 0.581 | 0.075 | 1.744 |
| H4a: Social benefit → CS | −0.022 | 0.352 | −0.022 | 0.352 | ||
| H4b: Social benefit → eWOM | 0.165 | 1.961* | 0.180 | 2.509* | –0.015 | 0.363 |
| H4c: Social benefit → Traditional WOM | –0.022 | 0.293 | −0.010 | 0.142 | –0.012 | 0.352 |
| H5a: Sustainable value → CS | 0.084 | 1.106 | 0.084 | 1.106 | ||
| H5b: Sustainable value → eWOM | 0.179 | 1.546 | 0.113 | 1.079 | 0.066 | 1.087 |
| H5c: Sustainable value → Traditional WOM | 0.100 | 0.966 | 0.055 | 0.581 | 0.045 | 1.070 |
| H6a: Functional value → CS | 0.348 | 4.951*** | 0.348 | 4.951*** | ||
| H6b: Functional value → eWOM | 0.075 | 0.728 | –0.152 | 1.560 | 0.227 | 3.916*** |
| H6c: Functional value → Traditional WOM | 0.317 | 3.401*** | 0.131 | 1.410 | 0.186 | 3.521*** |
| H7a: CS → eWOM | 0.475 | 5.080*** | 0.223 | 2.406* | 0.251 | 3.093** |
| H7b: CS → Traditional WOM | 0.533 | 6.276*** | 0.533 | 6.276*** | ||
| H8: Traditional WOM → eWOM | 0.471 | 3.945*** | 0.471 | 3.945*** | ||
| Total effect | Path coefficients | Indirect effects | ||||
|---|---|---|---|---|---|---|
| Bootstrap-t | Bootstrap-t | Bootstrap-t | ||||
| 0.123 | 1.513 | –0.080 | 1.064 | |||
| 0.099 | 1.147 | 0.041 | 0.589 | 0.058 | 1.319 | |
| 0.051 | 0.732 | –0.030 | 0.469 | |||
| 0.141 | 1.760 | 0.141 | 1.760 | |||
| 0.139 | 1.329 | 0.052 | 0.729 | 0.087 | 1.449 | |
| 0.117 | 1.249 | 0.042 | 0.581 | 0.075 | 1.744 | |
| −0.022 | 0.352 | −0.022 | 0.352 | |||
| –0.015 | 0.363 | |||||
| –0.022 | 0.293 | −0.010 | 0.142 | –0.012 | 0.352 | |
| 0.084 | 1.106 | 0.084 | 1.106 | |||
| 0.179 | 1.546 | 0.113 | 1.079 | 0.066 | 1.087 | |
| 0.100 | 0.966 | 0.055 | 0.581 | 0.045 | 1.070 | |
| 0.075 | 0.728 | –0.152 | 1.560 | |||
| 0.131 | 1.410 | |||||
Notes:
p-value < 0.001;
p-value < 0.01;
p-value < 0.05
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