Example of stakeholder outcome dimensions for the rail sector
| Outcome | Outcome dimension | |
|---|---|---|
| 1 | A strong growing economy | Educated workforce |
| Good communications | ||
| 2 | Integrated/equitable intermodal transport | Through-ticketing |
| Good communications | ||
| Effective regulation | ||
| 3 | Internationally competitive | Effective regulation |
| Technical innovation | ||
| Financial innovation | ||
| 4 | Proactive investment | Effective regulation |
| Effective markets | ||
| 5 | Digitally connected | Countrywide networks |
| Technical compatibility | ||
| 6 | Convenient ticketing | Through-ticketing |
| E-commerce platforms | ||
| Common standards | ||
| 7 | Value for money | Effective regulation |
| Strong markets | ||
| Informed customers | ||
| 8 | Protected environment | Effective regulation |
| Legislation | ||
| Public opinion | ||
| 9 | A safe railway | Improved passenger safety |
| Improved worker safety | ||
| Improved security on trains | ||
| Improved security at stations | ||
| 10 | A reliable railway | Effective asset management |
| Well-trained staff | ||
| 11 | Resilience | System knowledge |
| Risk analysis | ||
| 12 | Sufficient capacity | Strategic planning |
| Accurate forecasting | ||
| 13 | Accessibility | Legislation |
| Education | ||
| 14 | Financially sustainable | Effective cost management |
| Strong business models | ||
| 15 | Satisfied customers | Modal choice |
| Value for money | ||
| 16 | Helpful staff | Well-trained staff |
| Staff diversity | ||
| 17 | Inclusive workforce | Staff diversity |
| 18 | Regional homogeneity | Region-wide ticketing |
| 19 | Positive wider social impacts | Better access to employment |
| Sustainability |
| Outcome | Outcome dimension | |
|---|---|---|
| 1 | A strong growing economy | Educated workforce |
| Good communications | ||
| 2 | Integrated/equitable intermodal transport | Through-ticketing |
| Good communications | ||
| Effective regulation | ||
| 3 | Internationally competitive | Effective regulation |
| Technical innovation | ||
| Financial innovation | ||
| 4 | Proactive investment | Effective regulation |
| Effective markets | ||
| 5 | Digitally connected | Countrywide networks |
| Technical compatibility | ||
| 6 | Convenient ticketing | Through-ticketing |
| E-commerce platforms | ||
| Common standards | ||
| 7 | Value for money | Effective regulation |
| Strong markets | ||
| Informed customers | ||
| 8 | Protected environment | Effective regulation |
| Legislation | ||
| Public opinion | ||
| 9 | A safe railway | Improved passenger safety |
| Improved worker safety | ||
| Improved security on trains | ||
| Improved security at stations | ||
| 10 | A reliable railway | Effective asset management |
| Well-trained staff | ||
| 11 | Resilience | System knowledge |
| Risk analysis | ||
| 12 | Sufficient capacity | Strategic planning |
| Accurate forecasting | ||
| 13 | Accessibility | Legislation |
| Education | ||
| 14 | Financially sustainable | Effective cost management |
| Strong business models | ||
| 15 | Satisfied customers | Modal choice |
| Value for money | ||
| 16 | Helpful staff | Well-trained staff |
| Staff diversity | ||
| 17 | Inclusive workforce | Staff diversity |
| 18 | Regional homogeneity | Region-wide ticketing |
| 19 | Positive wider social impacts | Better access to employment |
| Sustainability |
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