Roles and responsibilities of the key players under the two institutional approaches
| Roles and responsibilities | ||
|---|---|---|
| Entity/ committee | Approach 1 | Approach 2 |
| GCPCs | Convene once every two months (in emergency cases the Social Work Manager in the Child Protection Department can request the Governor, as head of the GCPC to call an extraordinary meeting) Take decisions regarding the unusual or unresolved cases forwarded by CPCs Communicate with the directorates of service providers’ entities to support the case implementation Report to NCCM office on the implementation of child protection strategies Monitor the work and performance of the CPCs and Child Protection Department Review the reports sent by the CPCs and the Child Protection Department | |
| Child protection departments | Follow the rules and procedures developed by NCCM Communicate and coordinate with the NCCM office at the governorate level to provide technical support to the Child Protection Department and divisions Provide operational support and advise to Child Protection divisions Transfer the cases reported through Child Helpline to the relevant divisions Plan and co-ordinate with the relevant service providers to ensure adequate services are available within the Governorate Implement the mechanism for coordinating with service providers developed by NCCM Act as secretariat to the GCPC Make recommendations on how to resolve the unusual and unresolved cases submitted by the CPCs for the GCPC to consider Report monthly to the GCPC Request the head of GCPC to convene extraordinary meetings as required | The same as for Approach 1, with different reporting style: Report to the Head of Social Affairs Directorate Coordinate with the technical secretariat to request the head of the GCPC to convene extraordinary meetings as required |
| CPCs | Delegate its authority to the staff of the Child Protection Departments and Divisions as necessary to ensure the effective delivery of child protection services Convene once a month (in emergency cases the Senior Social Worker in the Child Protection Division can request the head of the CPC to call an extraordinary meeting) Communicate with service providers to support the case implementation Ensure that the cases are handled according to the roles and procedures of the Child Protection Division Take decisions regarding unusual cases Transfer the unusual cases to GCPC, which cannot be resolved at the local level Investigate and respond to all complaints regarding the work and performance of the Child Protection Division Monitor the work of the division through receiving a monthly report on the cases and progress of each case Provide progress report to the GCPC through the Child Protection Department | |
| Child protection divisions | Follow the rules and procedures developed by NCCM Take responsibility for case management Communicate with the NCCM office at the governorate level Plan with and coordinate with the relevant service providers to ensure adequate services are available within the district Implement the mechanism for coordinating with service providers developed by NCCM Request operational support and advise from the Child Protection Department Act as secretariat to the CPC Report monthly to the CPC Request the head of the CPC to convene extraordinary meetings as required | The same as for Approach 1, with different reporting style: Report to the Head of Social Affairs Department Coordinate with the technical secretariat to request the head of the CPC to convene extraordinary meetings as required |
| GCPC and CPC technical secretariats | Not applicable | Act as a link between the department and GCPC Technical secretariat within GCPC should report every two months to GCPC Act as a link between the division and CPC Technical secretariat within CPC should report monthly to CPC Facilitate the procedures of dealing with cases referred to the respective committees |
| Social affairs directorates | Not applicable | Receive reports from child protection departments Monitor the performance of the child protection departments Respond to all complaints regarding the work and performance of the child protection department Ensure that the Child Protection Departments work within the overall child protection policy |
| Social affairs departments | Not applicable | Receive reports from child protection divisions Monitor the performance of the child protection divisions Respond to all complaints regarding the work and performance of the division Ensure that the child protection divisions work within the overall child protection policy |
| Service providers | Work with NCCM to develop a coordination and referral mechanisms of child protection Follow the coordination and referral mechanisms developed by service providers and NCCM Appoint focal points for child protection to communicate and coordinate with the Child Protection departments/divisions to achieve the best interest for the child Report any cases of child at-risk to the concerned division Provide the case manager with a follow up report on the case on quarterly basis | |
| NCCM | Develop the policies and strategies of child protection Develop criteria and standards for the child Helpline Develop the SOPs to departments, divisions, GCPCs and CPCs Develop the terms of references to the new NCCM office, departments and divisions Provide technical support through its offices to the child protection departments/divisions, GCPCs and CPCs Provide capacity building to key players Provide recommendations when needed to GCPCs and CPCs regarding the unusual cases Work with service providers to develop a coordination and referral mechanisms for child protection cases | |
| Roles and responsibilities | ||
|---|---|---|
| Entity/ committee | Approach 1 | Approach 2 |
| GCPCs | Convene once every two months (in emergency cases the Social Work Manager in the Child Protection Department can request the Governor, as head of the GCPC to call an extraordinary meeting) | |
| Child protection departments | Follow the rules and procedures developed by NCCM | The same as for Approach 1, with different reporting style: |
| CPCs | Delegate its authority to the staff of the Child Protection Departments and Divisions as necessary to ensure the effective delivery of child protection services | |
| Child protection divisions | Follow the rules and procedures developed by NCCM | The same as for Approach 1, with different reporting style: |
| GCPC and CPC technical secretariats | Not applicable | Act as a link between the department and GCPC |
| Social affairs directorates | Not applicable | Receive reports from child protection departments |
| Social affairs departments | Not applicable | Receive reports from child protection divisions |
| Service providers | Work with NCCM to develop a coordination and referral mechanisms of child protection | |
| NCCM | Develop the policies and strategies of child protection | |
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