Level of engagement of pre-crisis, initial event and maintenance phases
| Topics | Pre-crisis phase | Initial event phase | Maintenance phase | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Likes | Shares | Comments | Likes | Shares | Comments | Likes | Shares | Comments | |
| Developing consensus | 0.00 | 0.00 | 0.00 | 787.00 | 264.00 | 99.00 | 604.55 | 249.02 | 95.29 |
| Information about crisis | 50.00 | 34.00 | 10.33 | 426.03 | 682.58 | 102.87 | 410.20 | 252.67 | 146.18 |
| Spokespersons for trust improvement | 0.00 | 0.00 | 0.00 | 120.00 | 95.00 | 18.00 | 423.27 | 153.13 | 101.27 |
| Promoting action and efforts | 169.00 | 163.00 | 13.00 | 295.21 | 465.64 | 112.50 | 346.79 | 255.82 | 105.05 |
| Listen to citizens | 0.00 | 0.00 | 0.00 | 310.00 | 178.83 | 46.67 | 722.74 | 142.89 | 464.32 |
| Avoiding fake news and misinformation | 0.00 | 0.00 | 0.00 | 519.50 | 1481.00 | 78.50 | 454.35 | 697.39 | 112.22 |
| Average reactions to each Covid-19 post | 79.75 | 66.25 | 11.00 | 391.17 | 581.41 | 96.17 | 447.54 | 239.72 | 171.20 |
| Average reactions to each no Covid-19 post | 66.6 | 21.7 | 4.9 | 60.29 | 30.92 | 3.39 | 155.43 | 48.24 | 13.64 |
| Topics | Pre-crisis phase | Initial event phase | Maintenance phase | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Likes | Shares | Comments | Likes | Shares | Comments | Likes | Shares | Comments | |
| Developing consensus | 0.00 | 0.00 | 0.00 | 787.00 | 264.00 | 99.00 | 604.55 | 249.02 | 95.29 |
| Information about crisis | 50.00 | 34.00 | 10.33 | 426.03 | 682.58 | 102.87 | 410.20 | 252.67 | 146.18 |
| Spokespersons for trust improvement | 0.00 | 0.00 | 0.00 | 120.00 | 95.00 | 18.00 | 423.27 | 153.13 | 101.27 |
| Promoting action and efforts | 169.00 | 163.00 | 13.00 | 295.21 | 465.64 | 112.50 | 346.79 | 255.82 | 105.05 |
| Listen to citizens | 0.00 | 0.00 | 0.00 | 310.00 | 178.83 | 46.67 | 722.74 | 142.89 | 464.32 |
| Avoiding fake news and misinformation | 0.00 | 0.00 | 0.00 | 519.50 | 1481.00 | 78.50 | 454.35 | 697.39 | 112.22 |
| Average reactions to each Covid-19 post | 79.75 | 66.25 | 11.00 | 391.17 | 581.41 | 96.17 | 447.54 | 239.72 | 171.20 |
| Average reactions to each no Covid-19 post | 66.6 | 21.7 | 4.9 | 60.29 | 30.92 | 3.39 | 155.43 | 48.24 | 13.64 |