Overview of the first- and second-order coding scheme
| First-order coding | Second-order coding – social capital |
|---|---|
| Bonding – sharing the same type of knowledge and being part of the same profession-based group, based on finding similarities and being able to be vulnerable together |
| Bridging – bridging divides between seniority levels as well as between professions and different parts of the organization, understanding the organization as a whole |
| First-order coding | Second-order coding – social capital |
|---|---|
Relationship Similar experiences Working together Security in profession Safe to ask questions Mutual learning Learning culture | |
Knowledge transfer Independent colleagues Network Information sharing Understanding the organization |
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