Table 4.

Examples of quotes about psychological sense of community – being safe to ask questions, creating a learning culture

Mentor quotesThat they have someone to ask, that they feel safe and that they know why they are doing something. I think that's so important, that you don't just do things, but that you find out why you do them. (Mentor 1, Physiotherapist)
We should help the younger people to want to stay by making them feel welcome in the workplace from us employees and feel a sense of well-being in the work group, but also by getting an increased competence. (Mentor 4, Occupational Therapist) 
Mentee and manager quotesIt's very helpful to go over with my mentor before testing patients. There are things that can go wrong if you don't do things the right way. I can feel a bit nervous about those situations, you want to do your best. The health of the patient is at stake, so those are often important moments. (Mentee 19, Nurse)
A mentoring programme becomes a social training for the mentors to answer questions. It becomes not only a focus on knowledge but also a personal relationship. Both the mentor and the mentee learn things as human beings as well and not just in their profession. It's about an attitude or approach to the work. There's a lot of social stuff around work and not just knowledge, about what is really important. (Manager 3, Physician)
Source: The authors
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