Table 2.

Discriminant validity

ConstructBTOBCTeWOMRI
Brand trust (BT)0.8710.7500.7600.762
OBC trust (OBCT)0.6470.8930.6450.539
eWOM0.6650.5740.9150.759
Repurchase intention (RI)0.6620.4790.6830.907

Notes:

Main diagonal values (in italic) represent the square root of AVE; values below the main diagonal reflect latent variable correlations; above the main diagonal are HTMT ratio values

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