Summary of mediating effect test
| Direct effect of BT on eWOM (c’) | Indirect effects of BT on eWOM | ||||||
|---|---|---|---|---|---|---|---|
| Coefficient t value | Point estimate | Bootstrap 95% CI | VAF(%) | ||||
| Percentile | BC | ||||||
| 0.254*** | Total | 0.406 | 0.343 | 0.468 | 0.342 | 0.468 | 93.56 |
| a1b1 (via OBCT) | 0.137 | 0.092 | 0.185 | 0.091 | 0.185 | 35.41 | |
| a2b2 (via RI) | 0.246 | 0.199 | 0.297 | 0.199 | 0.297 | 49.66 | |
| a1a3b2 (via OBCT+RI) | 0.023 | 0.005 | 0.042 | 0.005 | 0.042 | 8.49 | |
| Direct effect of BT on eWOM (c’) | Indirect effects of BT on eWOM | ||||||
|---|---|---|---|---|---|---|---|
| Coefficient | Point estimate | Bootstrap 95% CI | VAF(%) | ||||
| Percentile | BC | ||||||
| 0.254*** | Total | 0.406 | 0.343 | 0.468 | 0.342 | 0.468 | 93.56 |
| a1b1 (via OBCT) | 0.137 | 0.092 | 0.185 | 0.091 | 0.185 | 35.41 | |
| a2b2 (via RI) | 0.246 | 0.199 | 0.297 | 0.199 | 0.297 | 49.66 | |
| a1a3b2 (via OBCT+RI) | 0.023 | 0.005 | 0.042 | 0.005 | 0.042 | 8.49 | |
Notes:
BT: Brand trust; OBCT: OBC trust; eWOM: positive electronic word-of-mouth intention; RI: Repurchase intention; BC: Bias corrected; CI: Confidence interval; VAF: Variance accounted for; ***p < 0.001
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