Table 2. The narrative structure of... | Emerald Publishing

Table 2.

The narrative structure of flawed voice assistants

Act	Setting	Agent	Agency/instrument	Purpose/motive
VA engages in wrongdoing	User-VA conversation. Abroad	User: either not described or belonging to a vulnerable group or in a vulnerable situation VA: not well enough programmed to deal with these issues, that it was socially awkward or even stupid Service provider: has the power to fix the VA	N/A	No purpose from the VA: it is socially awkward or stupid

Act	Setting	Agent	Agency/instrument	Purpose/motive
VA engages in wrongdoing	User-VA conversation. Abroad	User: either not described or belonging to a vulnerable group or in a vulnerable situationVA: not well enough programmed to deal with these issues, that it was socially awkward or even stupidService provider: has the power to fix the VA	N/A	No purpose from the VA: it is socially awkward or stupid