Table 9.

The narrative structure of privacy (data leaks)

ActSettingAgentAgency/instrumentPurpose/motive
Users’ voice data is leakedAbroad. Europe, USAService provider: has allowed data to leak
Third-party contractors: at fault for not following data handling policies of service providers
The third-party contractors are the instruments of the service providers and are the cause of the leakThe service providers collect sensitive data not only when the VAs are supposed to listen but other data as well

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