Table I.

Results for participants in quadrant 1

CategoryThemesFreq.(%)
Results of the systemEnabling the execution of HR processes929.7
 Quality of the HR processes5 
 Individual development of the employee5 
 Increase in the organisation’s capacity of data processing4 
 Increase in the organisation’s capacity of control4 
 Broadening of the view of the employees4 
 Access to information by employees and managers2 
 Autonomy for employees to perform operations1 
 Documentation and formalisation of information1 
Characteristics of the systemEase of use1522.0
Friendly and familiar interface7 
 Acceptance of the individual’s routine2 
 Flexible1 
 Integrated information1 
Characteristics of the implementation processRequirements elicitation1035
Scope control6 
 Application of methods and techniques of project management6 
 Promotion of actions to increase people’s confidence in the system6 
 Stakeholder expectations management5 
 Organisation’s culture management3 
 Qualification of the users3 
 Management of acquisition process2 
Adequacy between system and management modelCustomisation/parameterisation614
Maturity of the model5 
 Search for tools matching the model3 
 Mapping of the process before execution of the project2 

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