Table II.

Results for participants in quadrant 2

CategoryThemesFreq.(%)
Results of the systemQuality of information on employees942.2
 Career planning by employees8 
 Broadening of the view of the employees6 
 Access to feedback by the employees5 
 Access to information by employees and managers5 
 Quality of the HR processes4 
 Integration of the HR systems4 
 Individual development of the employee4 
 Management decision-making1 
 Development of the organisation’s strategic maturity1 
 Flexibility to respond to demands1 
 Enabling the execution of HR processes1 
Characteristics of the systemEase of use1431.0
 Flexible5 
 Adherence to the HR model5 
 Stable2 
 High-capacity data processing2 
 Data integration capacity2 
 Wide-ranging2 
 Available2 
 Useful2 
Characteristics of the implementation processArticulation with stakeholders1222
Qualification of the users4 
 Good communication among implementation team members4 
 Organisation’s culture management3 
 Adequate profile of the implementation professionals2 
Adequacy between system and management modelCustomisation/parameterisation45
Performing tests and adjustments2 

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