Assessment of measurement model
| Construct/Items | Mean | SD | Loading | α | CR | rho_A | AVE |
|---|---|---|---|---|---|---|---|
| Perception of booking website quality | 0.97 | 0.97 | 0.97 | 0.79 | |||
| BWQ1 | 4.47 | 1.04 | 0.93*** | ||||
| BWQ2 | 4.30 | 1.07 | 0.90*** | ||||
| BWQ3 | 4.07 | 1.08 | 0.87*** | ||||
| BWQ4 | 4.28 | 1.06 | 0.89*** | ||||
| BWQ5 | 4.22 | 1.15 | 0.86*** | ||||
| BWQ6 | 4.36 | 1.08 | 0.91*** | ||||
| BWQ7 | 4.35 | 1.07 | 0.90*** | ||||
| BWQ8 | 4.39 | 1.04 | 0.94*** | ||||
| BWQ9 | 4.00 | 1.13 | 0.82*** | ||||
| BWQ10 | 4.27 | 1.09 | 0.88*** | ||||
| Hotel star rating perception | 1 | 1 | 1 | 1 | |||
| STA1a | 3.30 | 0.97 | 1 | ||||
| Perceived benefits of online hotel reservation | 0.88 | 0.92 | 0.88 | 0.73 | |||
| PB1 | 4.14 | 0.82 | 0.88*** | ||||
| PB2 | 4.06 | 0.85 | 0.87*** | ||||
| PB3 | 4.24 | 0.77 | 0.83*** | ||||
| PB4 | 4.19 | 0.81 | 0.84*** | ||||
| Perceived risks of online hotel reservation | 0.74 | 0.85 | 0.78 | 0.66 | |||
| PR1 | 1.55 | 0.93 | 0.79*** | ||||
| PR2 | 1.59 | 0.94 | 0.89*** | ||||
| PR3 | 1.91 | 1.06 | 0.75*** | ||||
| Overall attitude toward the hotel | 0.71 | 0.87 | 0.87 | 0.76 | |||
| ATT1 | 2.90 | 1.38 | 0.94*** | ||||
| ATT2 | 1.79 | 1.24 | 0.80*** | ||||
| Satisfaction with experience at a hotel | 0.76 | 0.89 | 0.76 | 0.81 | |||
| SAT1 | 3.33 | 1.16 | 0.90*** | ||||
| SAT2 | 4.00 | 0.86 | 0.90*** | ||||
| Favorable behavioral intentions toward the hotel | 0.81 | 0.89 | 0.84 | 0.72 | |||
| INT1 | 2.57 | 1.31 | 0.84*** | ||||
| INT2 | 2.96 | 1.36 | 0.84*** | ||||
| INT3 | 3.89 | 1.08 | 0.87*** |
| Construct/Items | Mean | SD | Loading | CR | rho_A | AVE | |
|---|---|---|---|---|---|---|---|
| Perception of booking website quality | 0.97 | 0.97 | 0.97 | 0.79 | |||
| BWQ1 | 4.47 | 1.04 | 0.93 | ||||
| BWQ2 | 4.30 | 1.07 | 0.90 | ||||
| BWQ3 | 4.07 | 1.08 | 0.87 | ||||
| BWQ4 | 4.28 | 1.06 | 0.89 | ||||
| BWQ5 | 4.22 | 1.15 | 0.86 | ||||
| BWQ6 | 4.36 | 1.08 | 0.91 | ||||
| BWQ7 | 4.35 | 1.07 | 0.90 | ||||
| BWQ8 | 4.39 | 1.04 | 0.94 | ||||
| BWQ9 | 4.00 | 1.13 | 0.82 | ||||
| BWQ10 | 4.27 | 1.09 | 0.88 | ||||
| Hotel star rating perception | 1 | 1 | 1 | 1 | |||
| STA1a | 3.30 | 0.97 | 1 | ||||
| Perceived benefits of online hotel reservation | 0.88 | 0.92 | 0.88 | 0.73 | |||
| PB1 | 4.14 | 0.82 | 0.88 | ||||
| PB2 | 4.06 | 0.85 | 0.87 | ||||
| PB3 | 4.24 | 0.77 | 0.83 | ||||
| PB4 | 4.19 | 0.81 | 0.84 | ||||
| Perceived risks of online hotel reservation | 0.74 | 0.85 | 0.78 | 0.66 | |||
| PR1 | 1.55 | 0.93 | 0.79 | ||||
| PR2 | 1.59 | 0.94 | 0.89 | ||||
| PR3 | 1.91 | 1.06 | 0.75 | ||||
| Overall attitude toward the hotel | 0.71 | 0.87 | 0.87 | 0.76 | |||
| ATT1 | 2.90 | 1.38 | 0.94 | ||||
| ATT2 | 1.79 | 1.24 | 0.80 | ||||
| Satisfaction with experience at a hotel | 0.76 | 0.89 | 0.76 | 0.81 | |||
| SAT1 | 3.33 | 1.16 | 0.90 | ||||
| SAT2 | 4.00 | 0.86 | 0.90 | ||||
| Favorable behavioral intentions toward the hotel | 0.81 | 0.89 | 0.84 | 0.72 | |||
| INT1 | 2.57 | 1.31 | 0.84 | ||||
| INT2 | 2.96 | 1.36 | 0.84 | ||||
| INT3 | 3.89 | 1.08 | 0.87 |
Notes:
***p < 0.001; amono-item; α = Cronbach’s alpha; CR = composite reliability; rho_A = Spearman correlation; AVE = average variance extracted
As a benefit of your subscription, you can share temporary access to restricted articles.
Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.
Please sign in to your personal account to gift article access.
As a benefit of your subscription, you can share temporary access to restricted articles.
Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.
Gift articles remaining: --
Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.
Gift articles remaining: --
As a benefit of your subscription, you can share temporary access to restricted articles.
Each link will stop working after 30 days or 10 uses.
You have reached the limit of 10 links within a 30 day period.
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.