Table 2.

Assessment of measurement model

Construct/ItemsMeanSDLoadingαCRrho_AAVE
Perception of booking website quality   0.970.970.970.79
BWQ14.471.040.93***    
BWQ24.301.070.90***    
BWQ34.071.080.87***    
BWQ44.281.060.89***    
BWQ54.221.150.86***    
BWQ64.361.080.91***    
BWQ74.351.070.90***    
BWQ84.391.040.94***    
BWQ94.001.130.82***    
BWQ104.271.090.88***    
Hotel star rating perception   1111
STA1a3.300.971    
Perceived benefits of online hotel reservation   0.880.920.880.73
PB14.140.820.88***    
PB24.060.850.87***    
PB34.240.770.83***    
PB44.190.810.84***    
Perceived risks of online hotel reservation   0.740.850.780.66
PR11.550.930.79***    
PR21.590.940.89***    
PR31.911.060.75***    
Overall attitude toward the hotel   0.710.870.870.76
ATT12.901.380.94***    
ATT21.791.240.80***    
Satisfaction with experience at a hotel   0.760.890.760.81
SAT13.331.160.90***    
SAT24.000.860.90***    
Favorable behavioral intentions toward the hotel   0.810.890.840.72
INT12.571.310.84***    
INT22.961.360.84***    
INT33.891.080.87***    

Notes:

***p < 0.001; amono-item; α = Cronbach’s alpha; CR = composite reliability; rho_A = Spearman correlation; AVE = average variance extracted

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