The classification of consumption narrative
| Mishler’s approach (1995) | Focuses on | Narrative level | Dimensions | References |
|---|---|---|---|---|
| Narrativization of experience | This approach focuses on the succession of happening and assumes a correspondence between language and reality through reference and temporal order | Intrapersonal | – Narrative is a way of thinking, storing and indexing and retrieving data by individuals – Narrative is the articulation of consumers’ lived experiences – Narratives are central to create meaning and the self – Narratives are formed by consumers with information that resonates with them and their existing ideals – Narratives create and transfer experiences – Narratives provide data – Methodologically, realities are made by individuals’ narratives – Consumers use the narrative and narrative of the elf to create several identities in social media | Hardey (2014); Helkkula and Pihlström (2010); Guthrie and Anderson (2010), Shankar et al. (2001); Gilliam et al. (2017) and Jain et al. (2020) |
| Coherence and structure | How language and communication is used to create meaning through narrative devices | Interpersonal | – Meaning is created on daily basis in public discourse by narrative – By creating narratives, consumers make sense of themselves and social situations – Epistemologically, consumption narratives are co-created by consumers | Pace (2008), Shankar et al. (2001); Schembri et al. (2010) and Guthrie and Anderson (2010) |
| Narrativization of communications | Now narratives function to create a self and identity in relation to social processes, institutions or representations of sociocultural constructs | Person-consumption | – Narratives, ontologically, are the same as behaviour, including consumption behaviour – Narratives can be created through celebrities persona – Narratives are new socially constructed data. -Narrative creates a sense of parasocial connection to products and brands – Narratives are inherent methods to link consumer actions and events to the interrelated aspects to gain an understanding of the consumption – Consumption narratives creates three symbolic relations between consumer and brand, product and consumption and society at large: symbolic interrelationship, iconic interrelationship, indexical interrelationship – Ontologically consumes’ reality is created through narratives but – Narrative transportation encapsulates the journey into the narrative world; retrospective reflection captures customers’ changed re-emergence into the real world – Narratives, through narrative transportation, affect the decision-making process at organizational level leading to create a more personal connection with suppliers | Gilliam et al. (2017), Guthrie and Anderson (2010); Ardelet et al. (2015), Shankar et al. (2001); Guthrie and Anderson (2010), Pace (2008), Schembri et al. (2010), Van Laer et al. (2014); Van Laer et al. (2019a); Van Laer et al. (2019b); Vazquez et al. (2020), Anaza et al. (2020); Eng and Jarvis (2020) and Johnson et al. (2015) |
| Mishler’s approach (1995) | Focuses on | Narrative level | Dimensions | References |
|---|---|---|---|---|
| Narrativization of experience | This approach focuses on the succession of happening and assumes a correspondence between language and reality through reference and temporal order | Intrapersonal | – Narrative is a way of thinking, storing and indexing and retrieving data by individuals | |
| Coherence and structure | How language and communication is used to create meaning through narrative devices | Interpersonal | – Meaning is created on daily basis in public discourse by narrative | |
| Narrativization of communications | Now narratives function to create a self and identity in relation to social processes, institutions or representations of sociocultural constructs | Person-consumption | – Narratives, ontologically, are the same as behaviour, including consumption behaviour |
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