The sample questions for communications skills
| No. | Items | Level of competency | Level of importance | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| COMMUNICATION | 1 | 2 | 3 | 4 | 5 | 1 | 2 | 3 | 4 | 5 | |
| 1 | I am able to interact with customers in a polite and friendly manner | ||||||||||
| 2 | I am able to ask questions and actively listen to customers to determine their needs | ||||||||||
| No. | Items | Level of competency | Level of importance | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| COMMUNICATION | 1 | 2 | 3 | 4 | 5 | 1 | 2 | 3 | 4 | 5 | |
| 1 | I am able to interact with customers in a polite and friendly manner | ||||||||||
| 2 | I am able to ask questions and actively listen to customers to determine their needs | ||||||||||
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