Table 1.

Relationship between the type of technology applied and level of service delivery in investment banks

TechnologyCount/percentsLevel of service deliveryTotal
HighModerateLow
BCCount90110
Percent90.00010.00100
AICount102012
Percent83.3316.670100
BC and AICount352037
Percent94.595.410100
TotalCount454150
Percent9082100
Pearson chi-square (df = 4)27.62
Sig.0.000**

Note:

**Significant at 1% level

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