Table 5. Regression analysis to predict... | Emerald Publishing

Table 5.

Regression analysis to predict service delivery in banks based on quality management variables

Model	Variables	QM1	QM2	QM3	QM4	R	R2	F change	Sig.
1	B	13.735	–	–	–	0.726	0.527	53.577	0.000**
1	SE	1.876	–	–	–	0.726	0.527	53.577	0.000**
2	B	10.089	8.562	–	–	0.874	0.764	47.095	0.000**
2	SE	1.442	1.248	–	–	0.874	0.764	47.095	0.000**
3	B	8.446	6.700	5.941	–	0.931	0.866	35.276	0.000**
3	SE	1.131	0.999	1.000	–	0.931	0.866	35.276	0.000**
4	B	7.389	5.822	5.757	2.184	0.937	0.879	4.518	0.039**
4	SE	1.198	1.048	0.968	1.027	0.937	0.879	4.518	0.039**

Model	Variables	QM1	QM2	QM3	QM4	R	R2	F change	Sig.
1	B	13.735	–	–	–	0.726	0.527	53.577	0.000**
1	SE	1.876	–	–	–	0.726	0.527	53.577	0.000**
2	B	10.089	8.562	–	–	0.874	0.764	47.095	0.000**
2	SE	1.442	1.248	–	–	0.874	0.764	47.095	0.000**
3	B	8.446	6.700	5.941	–	0.931	0.866	35.276	0.000**
3	SE	1.131	0.999	1.000	–	0.931	0.866	35.276	0.000**
4	B	7.389	5.822	5.757	2.184	0.937	0.879	4.518	0.039**
4	SE	1.198	1.048	0.968	1.027	0.937	0.879	4.518	0.039**

Note:

**Significant at 0.001% level