Reliability of scales
| Items | Variables | Cronbach’s alpha | CR | AVE |
|---|---|---|---|---|
| CSRA | 0.914 | 0.912 | 0.586 | |
| CSRA1 | Reduction in pollution | |||
| 2 | Energy conservation | |||
| 3 | Recycling and waste management | |||
| 4 | Environmentally friendly packaging/containers | |||
| 5 | ISO certification | |||
| 6 | Pure and truthful information provision to customers | |||
| 7 | Appropriate value provision to customer | |||
| 8 | Strict criterion for quality assurance | |||
| 9 | Timely solutions to customer complaints | |||
| 10 | Commitment toward employees’ well-being | |||
| 11 | Maintenance of work/life equilibrium for employees | |||
| 12 | Growth of employees’ abilities and livelihoods | |||
| 13 | Employees’ benefits/advantage | |||
| 14 | Organization’s recruitment and acquiring strategies | |||
| 15 | Contribution toward project (s) of resident community | |||
| 16 | Employees unpaid assistant on behalf of the firm | |||
| 17 | Contribution to donations | |||
| FP | 0.740 | 0.703 | 0.553 | |
| FP1 | Long-term financial relationships | |||
| 2 | Turnover margin | |||
| 3 | Profit margin | |||
| 4 | Sales returns | |||
| 5 | Sales revenue | |||
| INN | 0.811 | 0.811 | 0.567 | |
| INN1 | Application of new ideas | |||
| 2 | Finding new ways of work | |||
| 3 | Artistic approaches of process | |||
| 4 | Earliest innovation in the market | |||
| 5 | New product overview | |||
| CA | 0.736 | 0.735 | 0.710 | |
| CA1 | Access to capitals at competitive rates | |||
| 2 | Upsurge of market share | |||
| 3 | Accurate image among customers | |||
| 4 | Fascination of the best talent from the market place | |||
| Items | Variables | Cronbach’s alpha | CR | AVE |
|---|---|---|---|---|
| 0.914 | 0.912 | 0.586 | ||
| CSRA1 | Reduction in pollution | |||
| 2 | Energy conservation | |||
| 3 | Recycling and waste management | |||
| 4 | Environmentally friendly packaging/containers | |||
| 5 | ISO certification | |||
| 6 | Pure and truthful information provision to customers | |||
| 7 | Appropriate value provision to customer | |||
| 8 | Strict criterion for quality assurance | |||
| 9 | Timely solutions to customer complaints | |||
| 10 | Commitment toward employees’ well-being | |||
| 11 | Maintenance of work/life equilibrium for employees | |||
| 12 | Growth of employees’ abilities and livelihoods | |||
| 13 | Employees’ benefits/advantage | |||
| 14 | Organization’s recruitment and acquiring strategies | |||
| 15 | Contribution toward project (s) of resident community | |||
| 16 | Employees unpaid assistant on behalf of the firm | |||
| 17 | Contribution to donations | |||
| 0.740 | 0.703 | 0.553 | ||
| FP1 | Long-term financial relationships | |||
| 2 | Turnover margin | |||
| 3 | Profit margin | |||
| 4 | Sales returns | |||
| 5 | Sales revenue | |||
| 0.811 | 0.811 | 0.567 | ||
| INN1 | Application of new ideas | |||
| 2 | Finding new ways of work | |||
| 3 | Artistic approaches of process | |||
| 4 | Earliest innovation in the market | |||
| 5 | New product overview | |||
| 0.736 | 0.735 | 0.710 | ||
| CA1 | Access to capitals at competitive rates | |||
| 2 | Upsurge of market share | |||
| 3 | Accurate image among customers | |||
| 4 | Fascination of the best talent from the market place | |||
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