Triple bottom line performance measurement and representative indicators for each dimension
| Economic Dimension | Environmental dimension | Social dimension |
|---|---|---|
| On-time delivery | Materials | Labour/management relations |
| Number of customer complaints | Energy | Occupational health and safety |
| Survey of customer satisfaction | Water | Training and education |
| Materials efficiency variance | Biodiversity | Non-discrimination |
| Rate of material scrap loss | Emissions, effluents and waste | Freedom of association and collective bargaining |
| Labour efficiency variance | Environmental aspects of products and services | Child labour |
| Environmental compliance | Forced and compulsory labour | |
| Transporting | Security practices | |
| General environmental issues | Compliance |
| Economic Dimension | Environmental dimension | Social dimension |
|---|---|---|
| On-time delivery | Materials | Labour/management relations |
| Number of customer complaints | Energy | Occupational health and safety |
| Survey of customer satisfaction | Water | Training and education |
| Materials efficiency variance | Biodiversity | Non-discrimination |
| Rate of material scrap loss | Emissions, effluents and waste | Freedom of association and collective bargaining |
| Labour efficiency variance | Environmental aspects of products and services | Child labour |
| Environmental compliance | Forced and compulsory labour | |
| Transporting | Security practices | |
| General environmental issues | Compliance |
Source: Created by the authors
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