Applications of AI in insurance (user-facing).
| AI application | |
|---|---|
| 1 | Proactive processes and active loss prevention |
| 2 | Virtual assistants, chatbots and robo-advisor |
| 3 | Fast initial offers and underwriting |
| 4 | Faster and more accurate claims processing |
| 5 | Improving process flow with clients |
| 6 | Enabling new more flexible services |
| 7 | Direct marketing and customer retention |
| 8 | Tailored insurance advice |
| 9 | Understanding the user’s emotions |
| 10 | Identify legal parameters across countries |
| 11 | AI insuring AI such as driverless cars |
| AI application | |
|---|---|
| 1 | Proactive processes and active loss prevention |
| 2 | Virtual assistants, chatbots and robo-advisor |
| 3 | Fast initial offers and underwriting |
| 4 | Faster and more accurate claims processing |
| 5 | Improving process flow with clients |
| 6 | Enabling new more flexible services |
| 7 | Direct marketing and customer retention |
| 8 | Tailored insurance advice |
| 9 | Understanding the user’s emotions |
| 10 | Identify legal parameters across countries |
| 11 | AI insuring AI such as driverless cars |
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