Table 3.

Applications of AI in insurance (back-office).

AI application
1Automating simple, low-value tasks
2Processing large volumes of data
3Populating and improving data sets
4Processing structured, semi-structured or unstructured datasets
5Claims processing and adapting to new risks
6New insights on current clients
7Utilizing the data from the IoT
8Virtual assistants for analysts
9Fraud detection
10Faster risk detection for automated services
11Improved risk analysis
12Identifying and analyzing new data
13Audit

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