Table AI.

Measurement items for the capability dimension

ComponentItemFactor loading (sample a)Factor loading (sample b)CR (sample A)AVE (sample A)CR (sample B)AVE (sample B)
Organizing of the operational activitiesMy organization adapts well to changing conditions0,634a0,718a    
There are work practices in my organization that help us to overcome exceptional situations0,677**0,755**    
It is easy for me to get things done in my organization0,655**0,699**    
Our organization efficiently utilizes the expertise of its staff0,72**0,749**0,810,460,850,55
Work is well organized in my organization0,711**0,776**    
Sustainability of the organizationMy organization functions on such a firm foundation that changes in our business context do not threaten our operations0,721a0,698a    
Employees have a bright future with this employer0,835**0,746**0,760,610,690,52
Management of the business and peopleOur top management has a clear vision of the future0,663a0,694a    
Certain changes need to take place in top management if we want to develop our operations (R)0,389**0,46**    
In my opinion, the top management is taking my organization in the right direction0,786**0,768**    
The top management does not make decisions that will endanger the operations of my organization in the future0,647**0,596**0,810,610,800,46
I have faith in the expertise of the top management0,848**0,816**    
Technological reliabilityThe tools I need in my everyday work function properly0,771a0,783a    
The hardware (e.g. computer hardware and production machines) that is crucial for our operations functions reliably0,838**0,732**0,820,600,750,51
I receive assistance with technical problems whenever I need it0,709**0,609**    
CompetitivenessWe have products and services that allow us to match the competition0,758a0,872a    
The other players in our line of business are ahead of us (R)0,537**0,527**0,720,470,640,40
Outsiders consider my employer to be a successful player in its field0,737**0,385**    

Notes:

aThe significance level is not available, because the coefficient is fixed at 1; **statistically significant at 0.01 significance level

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