Examples of employees’ job satisfaction survey comments and the corresponding emotion
| Employee comments | Emotion |
|---|---|
| There are too many people doing nothing that causes other workers to work twice as hard for what little compensation they may receive. I want to work at a place where I have equality with my peers and am recognized for my accomplishments and not judged by my race or the practices of others who are less motivated | Anger |
| Our uniform shirts are hot and uncomfortable to wear. They look good but the material is 100% polyester. If a shirt were to catch fire, it would stick to the skin because it is basically plastic | Anger |
| Pay me more! Ten dollars and 25 cents is shit pay for all the manual labor I have to do […] and I do my job with perfection! | Anger |
| Our hotel is still dirty, especially the rest rooms. They clean some of it, but not all. The carpet is really bad and the elevators in the parking garage are messy. In fact, I have seen the same mess stay for 3 days before it’s cleaned | Disgust |
| The employee dining room is filthy and the food items look and taste cheap | Disgust |
| One of the supervisors is a pervert and makes unnecessary comments to female employees. This makes us feel very uncomfortable and unsafe | Fear |
| We should never have to be afraid of our head and asst. head chef when they do their walk through. We can’t trust them even if they pretend to be nice, we still feel insecure. We have concerns about how employees are being treated unfairly on their work by their supervisors or managers. Recently there have been mysterious terminations that have me and a lot of people I work with questioning our job security | Fear |
| Randy is a great guy and excellent manager! I honestly think that he should be the example for the rest of the company. Thank you for allowing me to work with him. Also, I am proud to work for this company. I have seen this company grow in many directions over the last year and the work environment is still improving daily. Thank you! | Joy |
| All in all I just love the managers and co-workers. They are like family. They make all the work and stress worth it! | Joy |
| We keep doing these surveys and nothing gets fixed. It’s really disappointing | Sadness |
| My manager doesn’t care about her employees at all. She doesn’t follow scheduling rules. She is not approachable and she doesn’t listen to any of her employees. She has favorites and it is really unfair to the rest of us. She is immature and a bad example to her employees. Most of us in the department just feel down and out about our future with the company | Sadness |
| Customers are always complaining how employees are not properly trained. I was shocked to learn that a front desk agent could work a shift during a busy time slot and have no idea what he was doing | Surprise |
| Customers have questions about the hole in the roof and I can’t really explain why it’s a problem that has continued for the 6+ years that I’ve been here | Surprise |
| Employee comments | Emotion |
|---|---|
| There are too many people doing nothing that causes other workers to work twice as hard for what little compensation they may receive. I want to work at a place where I have equality with my peers and am recognized for my accomplishments and not judged by my race or the practices of others who are less motivated | Anger |
| Our uniform shirts are hot and uncomfortable to wear. They look good but the material is 100% polyester. If a shirt were to catch fire, it would stick to the skin because it is basically plastic | Anger |
| Pay me more! Ten dollars and 25 cents is shit pay for all the manual labor I have to do […] and I do my job with perfection! | Anger |
| Our hotel is still dirty, especially the rest rooms. They clean some of it, but not all. The carpet is really bad and the elevators in the parking garage are messy. In fact, I have seen the same mess stay for 3 days before it’s cleaned | Disgust |
| The employee dining room is filthy and the food items look and taste cheap | Disgust |
| One of the supervisors is a pervert and makes unnecessary comments to female employees. This makes us feel very uncomfortable and unsafe | Fear |
| We should never have to be afraid of our head and asst. head chef when they do their walk through. We can’t trust them even if they pretend to be nice, we still feel insecure. We have concerns about how employees are being treated unfairly on their work by their supervisors or managers. Recently there have been mysterious terminations that have me and a lot of people I work with questioning our job security | Fear |
| Randy is a great guy and excellent manager! I honestly think that he should be the example for the rest of the company. Thank you for allowing me to work with him. Also, I am proud to work for this company. I have seen this company grow in many directions over the last year and the work environment is still improving daily. Thank you! | Joy |
| All in all I just love the managers and co-workers. They are like family. They make all the work and stress worth it! | Joy |
| We keep doing these surveys and nothing gets fixed. It’s really disappointing | Sadness |
| My manager doesn’t care about her employees at all. She doesn’t follow scheduling rules. She is not approachable and she doesn’t listen to any of her employees. She has favorites and it is really unfair to the rest of us. She is immature and a bad example to her employees. Most of us in the department just feel down and out about our future with the company | Sadness |
| Customers are always complaining how employees are not properly trained. I was shocked to learn that a front desk agent could work a shift during a busy time slot and have no idea what he was doing | Surprise |
| Customers have questions about the hole in the roof and I can’t really explain why it’s a problem that has continued for the 6+ years that I’ve been here | Surprise |
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