Research instrument
| Development capability (DC) | DC1 | Designs its own product base |
| DC2 | Monitors the latest tendencies in technology in the sector | |
| DC3 | Uses formal product management methods (stage-gate, PMBOK, innovation funnel, etc.) | |
| DC4 | Adapts the technology in use to its own needs | |
| DC5 | Prototypes its own products | |
| DC6 | Develops products in partnerships with science and technology institutions | |
| DC7 | Launches its own products | |
| Operations capability (OC) | OC1 | Formalizes the PPC procedures |
| OC2 | Keeps statistical control of the process | |
| OC3 | Uses leading-edge technology in the sector | |
| OC4 | Maintains adequate stock levels of materials for the process | |
| OC5 | Carries out the productive process as programmed | |
| OC6 | Establishes a productive routine that does not generate rework | |
| OC7 | Delivers the product promptly | |
| OC8 | Manages to expand the installed capacity whenever necessary | |
| OC9 | Manages to ensure the process does not lead to products being returned | |
| Management capability (MC) | MC1 | Formally defines its strategic aims annually |
| MC2 | Uses technology to integrate all its sectors | |
| MC3 | Standardizes and documents the work procedures | |
| MC4 | Updates its management tools and techniques | |
| MC5 | Maintains the personnel adequately trained for the company functions (training) | |
| MC6 | Uses modern financial management practices | |
| MC7 | Includes social and environmental responsibilities on its strategic agenda | |
| Transaction capability (TC) | TC1 | Conducts formal research to monitor the market |
| TC2 | Imposes its negotiating terms on its suppliers | |
| TC3 | Imposes its prices on the market | |
| TC4 | Imposes its negotiating terms on its customers | |
| TC5 | Conducts research to measure its customers’ satisfaction | |
| TC6 | Uses formal criteria to select its suppliers | |
| Innovative performance | IP1 | The net profit has grown continuously over the past 3 years |
| IP2 | The company’s market share has continuously grown over the past 3 years | |
| IP3 | The company’s revenue has continuously grown over the past 3 years |
| Development capability (DC) | DC1 | Designs its own product base |
| DC2 | Monitors the latest tendencies in technology in the sector | |
| DC3 | Uses formal product management methods (stage-gate, PMBOK, innovation funnel, etc.) | |
| DC4 | Adapts the technology in use to its own needs | |
| DC5 | Prototypes its own products | |
| DC6 | Develops products in partnerships with science and technology institutions | |
| DC7 | Launches its own products | |
| Operations capability (OC) | OC1 | Formalizes the PPC procedures |
| OC2 | Keeps statistical control of the process | |
| OC3 | Uses leading-edge technology in the sector | |
| OC4 | Maintains adequate stock levels of materials for the process | |
| OC5 | Carries out the productive process as programmed | |
| OC6 | Establishes a productive routine that does not generate rework | |
| OC7 | Delivers the product promptly | |
| OC8 | Manages to expand the installed capacity whenever necessary | |
| OC9 | Manages to ensure the process does not lead to products being returned | |
| Management capability (MC) | MC1 | Formally defines its strategic aims annually |
| MC2 | Uses technology to integrate all its sectors | |
| MC3 | Standardizes and documents the work procedures | |
| MC4 | Updates its management tools and techniques | |
| MC5 | Maintains the personnel adequately trained for the company functions (training) | |
| MC6 | Uses modern financial management practices | |
| MC7 | Includes social and environmental responsibilities on its strategic agenda | |
| Transaction capability (TC) | TC1 | Conducts formal research to monitor the market |
| TC2 | Imposes its negotiating terms on its suppliers | |
| TC3 | Imposes its prices on the market | |
| TC4 | Imposes its negotiating terms on its customers | |
| TC5 | Conducts research to measure its customers’ satisfaction | |
| TC6 | Uses formal criteria to select its suppliers | |
| Innovative performance | IP1 | The net profit has grown continuously over the past 3 years |
| IP2 | The company’s market share has continuously grown over the past 3 years | |
| IP3 | The company’s revenue has continuously grown over the past 3 years |
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