Variables and items
| Variable | Items | References |
|---|---|---|
| Perceived usefulness | 1. “I think the application is useful to encourage recycling behavior” 2. “I think it is easy to find the closest recycling bin on the application map” 3. “I think the information about the recycling areas is correct on the application” 4. “I find the application useful when I travel” | Davis (1989); Kim and Chang (2007) |
| Expectation about awards | 1. “I would like the prize to be useful” 2. “I would like the prize to be valuable” 3. “I would like the prize to be easy to obtain” 4. “I would like the prize to be nice” | Anderson (1998) |
| User satisfaction | 1. “I think it is worth using this application” 2. “I think the application covers my expectations over the applications” 3. “I like using the application during a trip” 4. “I would use the application frequently on a trip” | Kim and Chang (2007); Spreng and Olshavsky (1993) |
| Recycling behavior | 1. “I think the application encourages recycling behavior” 2. “I think the use of the application promotes measures that produce a cleaner destination” 3. “I think the application can change the behavior towards the recycling of some people” | Ajzen (1991) |
| Tourist destination reputation | 1. “In my opinion, the apps improve the city’s image” 2. “I think the cities that use the application will attract more tourists” 3. “I think the application increases the satisfaction of my experience in a city” 4. “I would repeat the journey to a city that uses this application” | Kumar (2013); Lee (2009) |
| WoM | 1. “I would recommend WasteApp to my friends” 2. “I would recommend WasteApp to my neighbors” 3. “I would recommend WasteApp to my acquaintances aware of the environmental” 4. “I would recommend WasteApp to my acquaintances unaware of the environmental” | Marchiori et al. (2010) |
| Variable | Items | References |
|---|---|---|
| Perceived | 1. “I think the application is useful to encourage recycling behavior” | |
| Expectation | 1. “I would like the prize to be useful” | |
| User satisfaction | 1. “I think it is worth using this application” | |
| Recycling | 1. “I think the application encourages recycling behavior” | |
| Tourist | 1. “In my opinion, the apps improve the city’s image” | |
| WoM | 1. “I would recommend WasteApp to my friends” |
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.