Table 1. Case demographics Hospital... | Emerald Publishing

Table 1.

Case demographics

	Hospital	Merchant
Construction project type(s)	Renovation of a hospital	Renovation of buildings New construction of buildings
Service provider(s)	Change management consultant Haulage company IT system developer	Builder’s merchant
Service user(s)	Main contractor Subcontractors Material suppliers	Main contractor
Service initiator	Construction client (a county region in Sweden)	Main contractor
Services included	Storing and dispatching materials off-site at a terminal Consolidating materials from several suppliers Handling incoming deliveries and transferring materials to assembly location Software for scheduling deliveries and waste collection Transferring waste from production location to waste containers	Storing and dispatching materials off-site at a terminal Consolidating materials from several suppliers Handling incoming deliveries and transferring materials to assembly location Planning and ordering material deliveries Cleaning on site

	Hospital	Merchant
Construction project type(s)	Renovation of a hospital	Renovation of buildingsNew construction of buildings
Service provider(s)	Change management consultantHaulage companyIT system developer	Builder’s merchant
Service user(s)	Main contractorSubcontractorsMaterial suppliers	Main contractor
Service initiator	Construction client (a county region in Sweden)	Main contractor
Services included	Storing and dispatching materials off-site at a terminalConsolidating materials from several suppliersHandling incoming deliveries and transferring materials to assembly locationSoftware for scheduling deliveries and waste collectionTransferring waste from production location to waste containers	Storing and dispatching materials off-site at a terminalConsolidating materials from several suppliersHandling incoming deliveries and transferring materials to assembly locationPlanning and ordering material deliveriesCleaning on site