Table 1

Overview of articles in the special issue

TitlePurposeContext of studyMethod and data collection
“Distributed Manufacturing as an Opportunity for Service Growth in Logistics Firms”To investigate a novel route towards service growth followed by the LSP by integrating upstream into the value chain and the resultant consequences in the configuration of the servitisation strategy, SC structure and allocation of rolesLogistic service providerLongitudinal exploratory case study with interviews and secondary data (e.g. company reports)
“Advancing the Understanding of Pharmaceutical Supply Chain Resilience Using Complex Adaptive System (CAS) Theory”To advance the knowledge of pharmaceutical supply chain resilience using complex adaptive system theory (CAS)Pharmaceutical industryExploratory research with interviews
“The manifestation of coordination failures in service triads”To investigate governance in service triads, specifically studying significant steering and connecting coordination failures, to reveal typically hidden characteristics and consequencesKnowledge-intensive professional services and military servicesSingle-case study with secondary data from a report on the causes of a fatal accident
“Controlling and Enabling Practices to Manage Supply in Online Service Triads”To understand which controlling and enabling practices are used, how the numerous supplying partners are managed and how positive network effects are generated in online service triadsE-commerceSingle-case study with
field notes and
observations, internal documents, informal talks and interviews
“Creating Highly Reliable Health Care Organisations through Reverse Exchanges”“Creating Highly Reliable Health Care Organisations through Reverse Exchanges”Health careExploratory case study with interviews, secondary data and patient feedback narratives
“Relationship Heterogeneity in Taiwanese Maritime Logistics Service Supply Chains”To explore the structure of relationships within the maritime logistics networks and determine why they varyMaritime logistics networkExploratory study with in-depth semi-structured interviews, observations and company documents
“Alignment Capabilities of Big Data’s Value Creation in the Context of Service Delivery Processes”To explore value creation capabilities of big data through an alignment perspectiveWind turbine generator manufacturerSingle-case study with interviews
“Designing Digital Public Service Supply Chains: Four Country-Based Cases in Criminal Justice”How do public service supply chains redesign their joint service delivery processes into digital processes?Criminal justiceExploratory multiple-case study with interviews, documents, field visits and observations

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