Overview of articles in the special issue
| Title | Purpose | Context of study | Method and data collection |
|---|---|---|---|
| “Distributed Manufacturing as an Opportunity for Service Growth in Logistics Firms” | To investigate a novel route towards service growth followed by the LSP by integrating upstream into the value chain and the resultant consequences in the configuration of the servitisation strategy, SC structure and allocation of roles | Logistic service provider | Longitudinal exploratory case study with interviews and secondary data (e.g. company reports) |
| “Advancing the Understanding of Pharmaceutical Supply Chain Resilience Using Complex Adaptive System (CAS) Theory” | To advance the knowledge of pharmaceutical supply chain resilience using complex adaptive system theory (CAS) | Pharmaceutical industry | Exploratory research with interviews |
| “The manifestation of coordination failures in service triads” | To investigate governance in service triads, specifically studying significant steering and connecting coordination failures, to reveal typically hidden characteristics and consequences | Knowledge-intensive professional services and military services | Single-case study with secondary data from a report on the causes of a fatal accident |
| “Controlling and Enabling Practices to Manage Supply in Online Service Triads” | To understand which controlling and enabling practices are used, how the numerous supplying partners are managed and how positive network effects are generated in online service triads | E-commerce | Single-case study with field notes and observations, internal documents, informal talks and interviews |
| “Creating Highly Reliable Health Care Organisations through Reverse Exchanges” | “Creating Highly Reliable Health Care Organisations through Reverse Exchanges” | Health care | Exploratory case study with interviews, secondary data and patient feedback narratives |
| “Relationship Heterogeneity in Taiwanese Maritime Logistics Service Supply Chains” | To explore the structure of relationships within the maritime logistics networks and determine why they vary | Maritime logistics network | Exploratory study with in-depth semi-structured interviews, observations and company documents |
| “Alignment Capabilities of Big Data’s Value Creation in the Context of Service Delivery Processes” | To explore value creation capabilities of big data through an alignment perspective | Wind turbine generator manufacturer | Single-case study with interviews |
| “Designing Digital Public Service Supply Chains: Four Country-Based Cases in Criminal Justice” | How do public service supply chains redesign their joint service delivery processes into digital processes? | Criminal justice | Exploratory multiple-case study with interviews, documents, field visits and observations |
| Title | Purpose | Context of study | Method and data collection |
|---|---|---|---|
| “Distributed Manufacturing as an Opportunity for Service Growth in Logistics Firms” | To investigate a novel route towards service growth followed by the LSP by integrating upstream into the value chain and the resultant consequences in the configuration of the servitisation strategy, SC structure and allocation of roles | Logistic service provider | Longitudinal exploratory case study with interviews and secondary data (e.g. company reports) |
| “Advancing the Understanding of Pharmaceutical Supply Chain Resilience Using Complex Adaptive System (CAS) Theory” | To advance the knowledge of pharmaceutical supply chain resilience using complex adaptive system theory (CAS) | Pharmaceutical industry | Exploratory research with interviews |
| “The manifestation of coordination failures in service triads” | To investigate governance in service triads, specifically studying significant steering and connecting coordination failures, to reveal typically hidden characteristics and consequences | Knowledge-intensive professional services and military services | Single-case study with secondary data from a report on the causes of a fatal accident |
| “Controlling and Enabling Practices to Manage Supply in Online Service Triads” | To understand which controlling and enabling practices are used, how the numerous supplying partners are managed and how positive network effects are generated in online service triads | E-commerce | Single-case study with |
| “Creating Highly Reliable Health Care Organisations through Reverse Exchanges” | “Creating Highly Reliable Health Care Organisations through Reverse Exchanges” | Health care | Exploratory case study with interviews, secondary data and patient feedback narratives |
| “Relationship Heterogeneity in Taiwanese Maritime Logistics Service Supply Chains” | To explore the structure of relationships within the maritime logistics networks and determine why they vary | Maritime logistics network | Exploratory study with in-depth semi-structured interviews, observations and company documents |
| “Alignment Capabilities of Big Data’s Value Creation in the Context of Service Delivery Processes” | To explore value creation capabilities of big data through an alignment perspective | Wind turbine generator manufacturer | Single-case study with interviews |
| “Designing Digital Public Service Supply Chains: Four Country-Based Cases in Criminal Justice” | How do public service supply chains redesign their joint service delivery processes into digital processes? | Criminal justice | Exploratory multiple-case study with interviews, documents, field visits and observations |
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