Table 2. Components of user preferences...

Table 2.

Components of user preferences and expectations for smart office environments

Themes	Main Categories	Subcategories	Codes (components)	Amount
Enhanced interaction	Informative	Obtaining information*	Crowdedness/occupancy of workstations (app-based)*	5
			Office tools/features (app or/and product-based)*	5
			Current location of colleagues (app-based)*	2
			Indoor climate (app-based)*	2
			Prompt and convincing responses from building management	2
		Providing inf. (user participation)	User participation in design decision making	2
	Instrumental	Controllability*	Adjustable office features (e.g., lights, temperature, workstations) *	7
	Instrumental	Vitality & health	Standing tables (working standing)	4
			Deskbike (working in motion)	1
		Personalisation*	Smart workstation (customised desk and chair)*	3
		Interactive & multifunctional*	Interactive screens*	2
			Interactive (smart) meeting table*	2
			Hologram meeting tools*	1
			Autonomous coffee service*	1
			Wide, interactive screens in meeting rooms	1
	Territorial	Social interaction*	Spontaneous encountering	6
			Visual interaction	5
			Proximity to colleagues in other departments	4
			(Smart) applications to stimulate social interaction*	3
		Personal-space, privacy	Quiet, isolated workspaces (e.g. silent work, phone calls)	4
			Separate secondary spaces (e.g. a pantry, company restaurant)	4
Sense-making	Fundamental	Comfort	Comfort with indoor climate (e.g. temperature, acoustics)	3
	Fundamental	Safety	Feeling safe (e.g. persuasive emergency plan, entrance security)	3
		Basic facilities	Basic facilities (e.g. printer, coffee machine)	2
		Belongingness	Being around colleagues	2
	Enrichment (experience-based)	Innovativeness*	Innovative office features*	5
		Meaning	Definition of the smart office concept	5
		Usability*	Easy to use, supportive office tools, features*	5
		Adaptiveness*	Available workplaces/tools for an immediate need*	5
			Diversity of work/places (for work and rest) *	3
		Familiarity*	Homey features (feelings of warmth and cosyness) *	3
		Inspiration (and liveliness)	Inspirational elements (playful elements (e.g., ping-pong table), colours, art objects, pleasant seats)	3

Themes	Main Categories	Subcategories	Codes (components)	Amount
Enhanced interaction	Informative	Obtaining information*	Crowdedness/occupancy of workstations (app-based)*	5
			Office tools/features (app or/and product-based)*	5
			Current location of colleagues (app-based)*	2
			Indoor climate (app-based)*	2
			Prompt and convincing responses from building management	2
		Providing inf. (user participation)	User participation in design decision making	2
	Instrumental	Controllability*	Adjustable office features (e.g., lights, temperature, workstations) *	7
	Instrumental	Vitality & health	Standing tables (working standing)	4
			Deskbike (working in motion)	1
		Personalisation*	Smart workstation (customised desk and chair)*	3
		Interactive & multifunctional*	Interactive screens*	2
			Interactive (smart) meeting table*	2
			Hologram meeting tools*	1
			Autonomous coffee service*	1
			Wide, interactive screens in meeting rooms	1
	Territorial	Social interaction*	Spontaneous encountering	6
			Visual interaction	5
			Proximity to colleagues in other departments	4
			(Smart) applications to stimulate social interaction*	3
		Personal-space, privacy	Quiet, isolated workspaces (e.g. silent work, phone calls)	4
			Separate secondary spaces (e.g. a pantry, company restaurant)	4
Sense-making	Fundamental	Comfort	Comfort with indoor climate (e.g. temperature, acoustics)	3
	Fundamental	Safety	Feeling safe (e.g. persuasive emergency plan, entrance security)	3
		Basic facilities	Basic facilities (e.g. printer, coffee machine)	2
		Belongingness	Being around colleagues	2
	Enrichment(experience-based)	Innovativeness*	Innovative office features*	5
		Meaning	Definition of the smart office concept	5
		Usability*	Easy to use, supportive office tools, features*	5
		Adaptiveness*	Available workplaces/tools for an immediate need*	5
			Diversity of work/places (for work and rest) *	3
		Familiarity*	Homey features (feelings of warmth and cosyness) *	3
		Inspiration (and liveliness)	Inspirational elements (playful elements (e.g., ping-pong table), colours, art objects, pleasant seats)	3

Notes:

Amount = number of participants who mentioned the relevant code at least once; italic texts = smart aspects; regular texts = basic aspects, * = sub-category including smart aspects

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