Table 2.

Interview questions

VariablesQuestions
Internal•What are the strengths that will assist the industry to accelerate?
•What are the determinants assisting the industry’s development?
•What difficulties hinder the development of the industry?
•What activities and procedures are absent, weakly done and need improvement?
External•Is there any activity and development that attract the industry’s attention?
•What are the opportunities facing the industry?
•What are the obstacles and hurdles that threaten the effectiveness of the industry?
•What transformation and changes in rules, strategy and technology may affect the industry?
Perception and challenges•Do you feel that takāful is necessary for the company?
•Does the company have any comprehensive takāful plan? Why or why not?
•What has been your company’s biggest challenge in seeking a takāful business protection plan?
•Has the company encountered any difficulty in searching for takāful products and services?
Source: Authors’ own

or Create an Account

Close Modal
Close Modal